Question regarding the processing of seniors' security or fire rebate applications, including personnel involved, volunteer roles, processing time, and current backlog. The answer indicates no backlog and processing times of 6-10 weeks.

AnsweredQoN 7991Legislative Assembly
Asked
15 May 2012
Portfolio
Seniors and Volunteering

QuestionView source ↗

I refer to applications for the seniors' security or fire rebate, and I ask:
(a) which personnel handle and examine those applications;
(b) do volunteers have any role in the processing of these applications and, if so, what role;
(c) what is the average time taken to process an application; and
(d) what is the current backlog?

AnswerView source ↗

Answered
19 June 2012
Responded by
Minister representing the Minister for Seniors and Volunteering
Response time
35 days
(a) Public servants and additional temporary personnel as required.
(b) No
(c) Between six to ten weeks
(d) None. The Seniors Card Centre is currently processing applications received in April and May 2012, which will be paid in June 2012.
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