A WA parliamentary question regarding Lotterywest's ticket cancellation policy and its application to a Palmer Holdings store in Laverton. The response clarifies the cancellation policy, stating tickets can't be cancelled after the draw.

AnsweredQoN 845Legislative Council
Asked
20 October 2010
Portfolio
Leader of the House representing the Premier

QuestionView source ↗

LOTTERYWEST FRANCHISE — PALMER HOLDINGS
I refer to Lotterywest and its dealings with Palmer Holdings in Laverton in relation to an incident that occurred Tuesday, 4 November 2008. (1) Does Lotterywest have the provision to cancel tickets mistakenly produced on the next day of trading, up to three hours after trading starts? (2) If yes to (1), why was this provision not afforded to the Laverton store on 5 November 2008? Hon NORMAN MOORE

AnswerView source ↗

I thank the member for some notice of this question. (1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
(1) Does Lotterywest have the provision to cancel tickets mistakenly produced on the next day of trading, up to three hours after trading starts? (2) If yes to (1), why was this provision not afforded to the Laverton store on 5 November 2008? Hon NORMAN MOORE replied: I thank the member for some notice of this question. (1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
(2) If yes to (1), why was this provision not afforded to the Laverton store on 5 November 2008? Hon NORMAN MOORE replied: I thank the member for some notice of this question. (1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
Hon NORMAN MOORE replied: I thank the member for some notice of this question. (1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
I thank the member for some notice of this question. (1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
(1) Tickets produced by mistake can be cancelled by the retailer any time up to nine hours from the time the tickets are produced and prior to the draw close time. Tickets can be cancelled by the retailer with authorisation from Lotterywest any time prior to the draw close time. Tickets cannot be cancelled after the draw close time for any lottery game draw. The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm. (2) The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768 conducted at 6.15 pm WDST on that day. Tickets cannot be cancelled after the draw close time.
The tickets produced at Laverton on Tuesday, 4 November 2008, were for OZ Lotto Draw 768, which was conducted at 6.15 pm western daylight saving time on that day. The tickets could have been cancelled any time that day prior to the draw close time at 6.00 pm.

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