❓ This WA parliamentary question seeks data on SmartRider usage, specifically tag-off compliance and refunds due to system faults. The provided answers reveal significant numbers for both categories, suggesting potential issues with the system or user behaviour.
AnsweredQoN 329Legislative Council
QuestionView source ↗
(1) What is the average number of commuters who fail to 'tag-off' Perth trains each week? (2) How many people were refunded money on their SmartRider card due to a fault being identified with the system in the following financial years: (a) 2010-11; (b) 2011-12; and (c) 2012-13? (3) What was the amount refunded in each of the following financial years: (a) 2010-11; (b) 2011-12; and (c) 2012-13?
AnswerView source ↗
Answered
31 October 2013
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
44 days
(1) 8 008.
(2)
(a) 22 008.
(b) 107 966.
(c) 25 707.
(3)
(a) $97 022.00.
(b) $319 242.45.
(c) $195 050.95.
(2)
(a) 22 008.
(b) 107 966.
(c) 25 707.
(3)
(a) $97 022.00.
(b) $319 242.45.
(c) $195 050.95.
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