WA Parliamentary Question on Notice regarding administrator and nursing staff tenure at Peel Health Campus from 2005-2012, and the number of complaints received by the campus, the Minister for Health, and the Office of Health Review during 2008-2012. The answer provides specific details on staff tenures and complaint numbers.

AnsweredQoN 8830Legislative Assembly
Asked
27 September 2012
Portfolio
Health

QuestionView source ↗

(1) Can the Minister outline the names of the administrators at Peel Health Campus who have held positions of Chief Executive Officer and or Chief Operating Officer from 2005 to date and the number of months and or years they served in that or those positions?
(2) Can the Minister outline the names of the people who have held the position of Director of Nursing at Peel Health Campus from 2005 and the number of months and or years they served in that position?
(3) For Peel Health Campus, can the Minister outline the number of formal complaints, complaints, complaints from patients, complaints from relatives of patients and complaints from friends of patients received by the Campus, the Minister for Health and the Office of Health Review for the years 2008, 2009, 2010, 2011 and to the 30th June 2012?

AnswerView source ↗

Answered
13 November 2012
Responded by
Minister for Health
Response time
47 days
(1)
Ann Fletcher, Chief Executive Officer (CEO)
= 5 years, 4 months
Start Date: 14 Oct 2002 / End Date: 28 Feb 2008
Steve Wisneswski-Smith, CEO
= 2 years, 2 months
Start Date: 20 Aug 2007 / End Date: 16 Oct 2009
Bill Shields, CEO
= 4 months
Start Date: 11 Jan 2010 / End Date: 04 May 2010
Phil Hatt, Chief Operations Officer (COO)
= 10 months
Start Date: 12 May 2010 / End Date: 21 Mar 2011
Angela Whittington, COO
= 6 months
Start Date: 17 May 2011 / End Date: 25 Nov 2011
Justin Walter, CEO
= 1 year 1 month
Start Date: 15 Mar 2011 / End Date: 27 Apr 2012
Ashton Foley, COO
= 5 months
Start Date: 2 Apr 2012 / End Date: 24 Sep 2012
As at 27 September 2012 Dr Neale Fong as Managing Director Health Solutions (WA) Pty Ltd (HSWA) has assumed all responsibilities as previously held by the CEO and the COO.
(2)
Catherine McKinley, Director of Nursing
= 9 years, 9 months
Start Date: 12 Aug 2002 / End Date: 3 May 2012
Diane Barr, Director of Nursing
Start Date: 13 Aug 2012 to present
(3)
Department of Health
2008 = 94 complaints (0.3% of total patients)
2009 = 100 complaints (0.1% of total patients)
2010 = 140 complaints (0.2% of total patients)
2011 = 169 complaints (0.3% of total patients)
To 30 June 2012 = 78 complaints (0.1% of total patients)
Total Patients = ED Presentations and Multi Day and Day Admissions.
Minister for Health
The office of the Minister for Health does not maintain records of complaints broken down by health campuses.
Health and Disability Services Complaints Office
(previously the Office of Health Review)
2208/09 = 20 complaints
2009/10 = 12 complaints
2010/11 = 9 complaints
2011/12 = 12 complaints
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