❓ Hon Wilson Tucker asks the Minister for Transport about average customer wait times at driver and vehicle services centres, requesting data for the past five years or, if unavailable, information on how customer satisfaction and efficiency are measured. The Minister was unable to provide an immediate answer.
AnsweredQoN 285Legislative Council
QuestionView source ↗
DRIVER AND VEHICLE SERVICES CENTRES
285. Hon WILSON TUCKER to the minister representing the
Minister for Transport:
(1) Does the Department of Transport record average
customer wait times for driver and vehicle services centres?
(2) If yes to
(1), for each centre, what is the average wait for each year over the last five
years?
(3) If no to (1),
how does the department measure customer satisfaction and the efficiency of
driver and vehicle services centres?
285. Hon WILSON TUCKER to the minister representing the
Minister for Transport:
(1) Does the Department of Transport record average
customer wait times for driver and vehicle services centres?
(2) If yes to
(1), for each centre, what is the average wait for each year over the last five
years?
(3) If no to (1),
how does the department measure customer satisfaction and the efficiency of
driver and vehicle services centres?
AnswerView source ↗
I thank the honourable member for
some notice of the question. I saw the honourable member's question
come in, but I do not have the answer in my folder, so if it is available
someone will hopefully give it to me and I will give it to the member at the
end of question time.
some notice of the question. I saw the honourable member's question
come in, but I do not have the answer in my folder, so if it is available
someone will hopefully give it to me and I will give it to the member at the
end of question time.
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.