❓ This WA parliamentary question addresses the operational and administrative changes experienced by Community Resource Centres (CRCs) following a shift from grant funding to service agreements. The response details changes to operating hours, reporting requirements, and service delivery expectations.
AnsweredQoN 3241Legislative Council
QuestionView source ↗
I refer to the Community Resource Centre (CRC) network and the move from grant funding to service agreements, and I ask: (a) what is the duration of each of the service agreements with each of the CRCs; (b) how much does each CRC receive per year; (c) have there been any operational changes required as a result of the move to service agreements and, if yes, what are they; (d) if no to (c), will there be any operational changes required in the future and, if yes: (i) what changes will be required; and (ii) when will the changes be implemented; (e) have there been any administrative changes required as a result of the move to service agreements and, if yes, what are they; and (f) if no to (e), will there be any administrative changes required in the future and, if yes: (i) what changes will be required; and (ii) when will the changes be implemented?
AnswerView source ↗
Answered
8 September 2015
Responded by
Minister for Housing representing the Minister for Regional Development
Response time
84 days
(a) Three years
(b) [See Tabled Paper No.]
(c) Yes
Community Resource Centres (CRCs) are now required to open a minimum of 25 hours per week from a previous requirement to open between 30 and 37.5 hours per week.
CRCs are required to provide access to government and information services, along with providing a minimum number of business and social development activities.
(d) Not applicable.
(e) Yes
CRCs are no longer required to provide the Department of Regional Development detailed annual business plans and comprehensive six monthly acquittals of expenditure.
CRCs are now required to:
· provide an annual action plan, outlining the services and activities they will offer under their contract
· provide basic quarterly statistics, showing the volume of services and activities provided and number of people accessing the services
· participate in an annual health check (audit) that takes approximately two hours
· provide a copy of their annual report.
(f) Not applicable.
(b) [See Tabled Paper No.]
(c) Yes
Community Resource Centres (CRCs) are now required to open a minimum of 25 hours per week from a previous requirement to open between 30 and 37.5 hours per week.
CRCs are required to provide access to government and information services, along with providing a minimum number of business and social development activities.
(d) Not applicable.
(e) Yes
CRCs are no longer required to provide the Department of Regional Development detailed annual business plans and comprehensive six monthly acquittals of expenditure.
CRCs are now required to:
· provide an annual action plan, outlining the services and activities they will offer under their contract
· provide basic quarterly statistics, showing the volume of services and activities provided and number of people accessing the services
· participate in an annual health check (audit) that takes approximately two hours
· provide a copy of their annual report.
(f) Not applicable.
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