The question probes the Minister for Energy regarding the fulfillment of a promise made in 2009 to deliver a world-class customer care and billing system for Western Australians through Synergy. The answer refers to another question, indicating a lack of direct response.

AnsweredQoN 7943Legislative Assembly
Asked
15 May 2012
Portfolio
Energy

QuestionView source ↗

I refer to the Minister for Energy's announcement on 2 April 2009 that he had personally developed a five point plan with the board and management of Synergy to ensure that Western Australians would receive a world-class customer care and billing platform, and I ask whether Western Australians have received a world-class customer care and billing system; and
(a) if so, when was this achieved; and
(b) if not, when will this be achieved?

AnswerView source ↗

Answered
19 June 2012
Responded by
Minister representing the Minister for Energy
Response time
35 days
Please refer to Question Without Notice 237 asked in the Legislative Council.
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