A WA parliamentary question probes the redaction of service failure thresholds and key performance indicators in the Fiona Stanley Hospital's Serco contract, with the Health Minister deferring responsibility to the health department and State Solicitor's Office.

AnsweredQoN 468Legislative Assembly
Asked
16 August 2011
Portfolio
Health

QuestionView source ↗

FIONA STANLEY HOSPITAL — SERCO CONTRACT
I refer to the censoring of information from the Fiona Stanley Hospital facilities and services management contract. (1) Why are the service failure point critical default thresholds blacked out in the contract? (2) Why have the key performance indicators of privatised services been deemed to be commercial-in-confidence? Dr K.D. HAMES

AnswerView source ↗

(1)–(2) I have had no involvement in what is on the website. I want to have as much information as possible on the website. I have left it to the health department and the State Solicitor’s Office to work on what is in the contract and what the State Solicitor’s Office, in particular, believes should or should not be deleted.
(1) Why are the service failure point critical default thresholds blacked out in the contract? (2) Why have the key performance indicators of privatised services been deemed to be commercial-in-confidence? Dr K.D. HAMES replied: (1)–(2) I have had no involvement in what is on the website. I want to have as much information as possible on the website. I have left it to the health department and the State Solicitor’s Office to work on what is in the contract and what the State Solicitor’s Office, in particular, believes should or should not be deleted.
(2) Why have the key performance indicators of privatised services been deemed to be commercial-in-confidence? Dr K.D. HAMES replied: (1)–(2) I have had no involvement in what is on the website. I want to have as much information as possible on the website. I have left it to the health department and the State Solicitor’s Office to work on what is in the contract and what the State Solicitor’s Office, in particular, believes should or should not be deleted.
Dr K.D. HAMES replied: (1)–(2) I have had no involvement in what is on the website. I want to have as much information as possible on the website. I have left it to the health department and the State Solicitor’s Office to work on what is in the contract and what the State Solicitor’s Office, in particular, believes should or should not be deleted.
(1)–(2) I have had no involvement in what is on the website. I want to have as much information as possible on the website. I have left it to the health department and the State Solicitor’s Office to work on what is in the contract and what the State Solicitor’s Office, in particular, believes should or should not be deleted.

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