❓ A WA parliamentary question on notice addresses accessibility of government services for the deaf community, specifically regarding interpreting services within the Consumer and Employment Protection portfolio. The response details current provisions and future considerations for improved access.
AnsweredQoN 1225Legislative Assembly
QuestionView source ↗
(1) Will the Minister list all general and specific services provided verbally by each department and agency within your portfolios, including services delivered by telephone, in person or by other electronic means?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
AnswerView source ↗
Answered
6 May 2003
Responded by
Minister for Consumer and Employment Protection
Response time
55 days
(1) Counter, telephone and face-to-face verbal advice is provided to the public on consumer protection, labour relations, occupational safety and health, and energy safety issues. Specific departmental services are: Four 1300 number services (local call costs) for each of the following consumer protection services: · general consumer advice and complaints; · business names and association registration; · the register of encumbered vehicles (REVS); and · Fuelwatch. A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Specific departmental services are: Four 1300 number services (local call costs) for each of the following consumer protection services: · general consumer advice and complaints; · business names and association registration; · the register of encumbered vehicles (REVS); and · Fuelwatch. A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Four 1300 number services (local call costs) for each of the following consumer protection services: · general consumer advice and complaints; · business names and association registration; · the register of encumbered vehicles (REVS); and · Fuelwatch. A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) Not Applicable (4) See (1) (5) State responsibility
(4) See (1) (5) State responsibility
(5) State responsibility
Specific departmental services are: Four 1300 number services (local call costs) for each of the following consumer protection services: · general consumer advice and complaints; · business names and association registration; · the register of encumbered vehicles (REVS); and · Fuelwatch. A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Four 1300 number services (local call costs) for each of the following consumer protection services: · general consumer advice and complaints; · business names and association registration; · the register of encumbered vehicles (REVS); and · Fuelwatch. A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1300 number service (local call costs) for information on State and Federal public and private sector wage rates and employment conditions. A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1300 number service (local call costs) for inquiries about work safety and health issues. A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A 1800 number (freecall) service for building industry and special project inquiries. Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Two 24-hour 1800 emergency numbers for accident reporting. One for occupational safety and health accidents and the other for reporting of electrical and gas safety accidents and incidents. Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Face-to-face services are provided at all of the department’s metropolitan offices and at regional offices in Albany, Bunbury, Geraldton, Kalgoorlie and Karratha. A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
A range of electronic information, including on-line application forms and publications is available through the Department’s website. (2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Consumer protection and occupational safety and health information and advice is available via TTY facilities or through the WA Deaf Society, at the cost of a local call. Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Information on State and Federal wage rates and employment conditions and building industry and special projects inquiries is available via the Australian Communications Exchange’s National Relay Service and deaf customers may use this service to contact any organisation of their choice, at will. In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
In addition, all departmental information and advice provided verbally is also available via email and in other online formats. On request the department can arrange for a publication to be made available in an alternative format including Braille and audio tape. (3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) The Department does not promote interpretative services for technical gas and electrical licensing and safety issues because of the technical nature of the information and potential safety risks associated with incorrect interpretation of information. However, email and online information on these issues is currently available through the Department’s website and publications. (4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(4) Access to interpreting services for deaf people for all departmental services will be considered as part of the Department’s Customer Service Strategy currently being developed. (5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(5) Under the Commonwealth/State Disability Agreement, provision of advocacy services such as interpretative services for people with disabilities is a shared responsibility of the Commonwealth and the state and territory governments. Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
Western Australian Industrial Relations Commission (1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(1) General and specific enquiries concerning matters before the Western Australian Industrial Relations Commission. (2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Information on services is provided in writing, via telephone, email and the internet and for members of the deaf community a TTY service is available. (3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) Not applicable. (4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(4) Regular assessment of barriers to access, including providing training to staff members in awareness on disability inclusion and access issues. (5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(5) Not applicable WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
WorkCover WA (1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(1) WorkCover WA Infoline (2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(2) Infoline has TTY at no charge (3) Not Applicable (4) See (1) (5) State responsibility
(3) Not Applicable (4) See (1) (5) State responsibility
(4) See (1) (5) State responsibility
(5) State responsibility
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