❓ A parliamentary question regarding the handling and recording of after-hours calls to local police stations, specifically addressing a complaint about missing call records related to a noise disturbance.
AnsweredQoN 5967Legislative Assembly
QuestionView source ↗
I refer to calls made to local police stations by the public after business hours seeking police assistance and I ask:
(a) are those calls patched through to the 131 444 police assistance number for response, and if so:
(i) are those calls recorded in the same manner as calls made direct to the 131 444 number; and
(ii) can the Minister please explain how and why there is no record within Police Communications of the three calls made by Mr Michael Madden of Padbury on the evening of 28 May 2011 to complain of a noise disturbance?
(a) are those calls patched through to the 131 444 police assistance number for response, and if so:
(i) are those calls recorded in the same manner as calls made direct to the 131 444 number; and
(ii) can the Minister please explain how and why there is no record within Police Communications of the three calls made by Mr Michael Madden of Padbury on the evening of 28 May 2011 to complain of a noise disturbance?
AnswerView source ↗
Answered
20 September 2011
Responded by
Minister for Police
Response time
41 days
(a) After-hours or unanswered calls to police stations in the Metropolitan area are not automatically transferred to the Police Assistance Centre. Metropolitan Police Stations have recorded messages to advise after-hours customers to call 000 if the matter is urgent or phone 131444 if not urgent.
(i) All diverted or direct calls into the Police Assistance Centre are recorded.
(ii) All available records have been examined and there is no record of telephone calls from Mr Madden being received at the Police Assistance Centre (direct or diverted) on the evening of 28 May 2011. It is possible, but unlikely, that Mr Madden's Telephone Service Provider has not provided the caller identification data with the call. If Mr Madden allows his Telephone Service Provider to release those details to the Police Communications Centre, then a further search can be carried out.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
(i) All diverted or direct calls into the Police Assistance Centre are recorded.
(ii) All available records have been examined and there is no record of telephone calls from Mr Madden being received at the Police Assistance Centre (direct or diverted) on the evening of 28 May 2011. It is possible, but unlikely, that Mr Madden's Telephone Service Provider has not provided the caller identification data with the call. If Mr Madden allows his Telephone Service Provider to release those details to the Police Communications Centre, then a further search can be carried out.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.