Hon. Alanna Clohesy questions the Minister for Commerce regarding consumer complaints against Benchmark Designer Homes, now in administration, seeking assurance for victims' rights and preventative measures against similar builder misconduct.

AnsweredQoN 388Legislative Council
Asked
21 April 2015
Portfolio
Commerce

QuestionView source ↗

BENCHMARK DESIGNER HOMES PTY LTD
388. Hon ALANNA CLOHESY to the Minister
for Commerce:
I refer to the many consumer
complaints to the Building Commission in relation to Benchmark Designer Homes.
Now that the company has gone into
administration, what is the government doing to do to —
(a) ensure that all victims will
have their rights and entitlements met; and
(b) identify
current or potential risks of other dodgy builders and act to prevent this
happening again?

AnswerView source ↗

I thank the honourable member for
some notice of the question.
(a) The Building
Commission has received complaints about Benchmark and these are being
progressed. Through reinsurance arrangements with home indemnity insurers the
government has ensured that there is a viable home indemnity insurance scheme
able to support homebuyers when a builder dies, disappears or becomes
insolvent. The Building Commission also has information on its website about
how to claim on home indemnity insurance, and is providing similar information
to people who phone or email.
(b) The Building
Commission monitors builders through the registration process, complaints
received, audits, liaison with home indemnity insurers and publicly available
information. Where disciplinary matters are found, relevant action is taken
through the Building Services Board or the State Administrative Tribunal.

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