❓ The WA Parliament Question on Notice 1208 inquires about online payment systems used by the State Heritage Office and the Department of Culture and the Arts, including security, costs, and usage. The Minister provides details on the systems, data storage, and associated expenses.
AnsweredQoN 1208Legislative Assembly
QuestionView source ↗
Do any of the Minister's portfolio responsibility Departments, Boards, Agencies or corporations operate an online payment system, and if so: (a) What is the URL used to access this payment system; (b) What is the system used for; (c) Since 1 January 2017 have there been any reported online attacks or breaches of these systems; (d) Does the online payment system store any personal data of those who use it: (i) If so, what data is stored and for how long; and (ii) If so, is that data encrypted; (e) Are there any maintenance costs associated with the online payment system: (i) if so, what is the annual maintenance cost; (f) Are there any people dedicated to the administration of the online payment system: (i) If so, what is the job title of those people and their associated salary and entitlements; and (g) How many people have used the system since 1 January 2017?
AnswerView source ↗
Answered
9 August 2017
Responded by
Minister for Local Government; Heritage; Culture and the Arts
Response time
4 days
Yes, the State Heritage Office and the Department of Culture and the Arts operate an online payment system.
State Heritage Office
(a) https://www.bpoint.com.au/payments/dotsho
(b) Payment of invoices.
(c) No.
(d) No personal data is stored.
(i-ii) Not applicable.
(e) Yes.
(i) $474
(f) No.
(i) Not applicable.
(g) 17
Department of Culture and the Arts
(a) https://www.eway.com.au/ is the application; the public access to this online payment system is through an online booking system URL on the Department’s website https://dca.rezdy.com/index .
(b) Processing of all credit card payments for bookings for meeting rooms and studios at King Street Arts Centre.
(c) No.
(d) Yes. Eway advise that all data processed through this payment system is encrypted.
(i) E-way advise that all transactional data is stored indefinitely.
(ii) Yes. E-way has confirmed all data is encrypted.
(e) The Eway payment gateway applies a 1.9 per cent fee, plus 20 cents, on each transaction. No Amex or Diners cards are processed. There is a monthly subscription charge for the online booking system, which includes online maintenance/application support when required.
(i) There is no annual maintenance cost for Eway (payment gateway). However, the Rezdy booking system has a monthly subscription of $139.00.
(f) Yes.
(i) Property and Contracts Coordinator, Culture and Arts (WA) level 3 PSGOGA position, five per cent of duties is equivalent to $4,901 (including on-cost allowance) per annum.
(g) The majority of users are repeat hirers. In total, 50 individuals/organisations have used the system since 1 January 2017.
State Heritage Office
(a) https://www.bpoint.com.au/payments/dotsho
(b) Payment of invoices.
(c) No.
(d) No personal data is stored.
(i-ii) Not applicable.
(e) Yes.
(i) $474
(f) No.
(i) Not applicable.
(g) 17
Department of Culture and the Arts
(a) https://www.eway.com.au/ is the application; the public access to this online payment system is through an online booking system URL on the Department’s website https://dca.rezdy.com/index .
(b) Processing of all credit card payments for bookings for meeting rooms and studios at King Street Arts Centre.
(c) No.
(d) Yes. Eway advise that all data processed through this payment system is encrypted.
(i) E-way advise that all transactional data is stored indefinitely.
(ii) Yes. E-way has confirmed all data is encrypted.
(e) The Eway payment gateway applies a 1.9 per cent fee, plus 20 cents, on each transaction. No Amex or Diners cards are processed. There is a monthly subscription charge for the online booking system, which includes online maintenance/application support when required.
(i) There is no annual maintenance cost for Eway (payment gateway). However, the Rezdy booking system has a monthly subscription of $139.00.
(f) Yes.
(i) Property and Contracts Coordinator, Culture and Arts (WA) level 3 PSGOGA position, five per cent of duties is equivalent to $4,901 (including on-cost allowance) per annum.
(g) The majority of users are repeat hirers. In total, 50 individuals/organisations have used the system since 1 January 2017.
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