❓ Hon. Kate Doust questions the Minister for Finance regarding the lack of a central complaint management process within Building Management and Works and its impact on subcontractor losses. The Minister acknowledges the report and commits to implementing its recommendations.
AnsweredQoN 251Legislative Council
QuestionView source ↗
I refer the Minister to the Small Business Commissioner’s report into the Construction Subcontractor Investigation, page 49, and I ask does the Minister admit that the losses experienced by subcontractors was compounded by the fact that Building Management and Works had no central complaint management process and poor decision making in managing those complaints?
AnswerView source ↗
Answered
15 October 2013
Responded by
Leader of the House representing the Minister for Finance
Response time
63 days
Government supports all of the recommendations of the Report and they will be implemented. Planning for the implementation of the longer term recommendations is well progressed and will be completed shortly.
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