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❓ WA Parliamentary Question on Notice regarding policies and procedures for erasing hard drives of photocopiers upon disposal, and details of photocopiers in use across various government departments and agencies. The responses vary, with some agencies having policies in place and others referring to a separate QoN.

AnsweredQoN 3193Legislative Assembly

Asked

12 June 2018

Member

Mr Z.R.F. Kirkup

Portfolio

Water; Fisheries; Forestry; Innovation and ICT; Science

QuestionView source ↗

In respect of the Minister’s portfolio responsibilities for any of their departments, agencies, government trading enterprises or boards I ask: (a) Are there any policies or procedures in place for erasing the hard-drives of photocopiers upon their disposal from the agency: (i) If so, what are they and what software is used to erase the hard-drive; and (ii) If not, why not; (b) Could the Minister provide a breakdown (make/model/software operating system) of the photocopiers that are in use (including which are connected to a WLAN, LAN etc. and which are stand-alone) as at: (i) 1 June 2016; (ii) 1 June 2017; and (iii) 1 June 2018; and (c) Are any of the photocopiers in (b)(i)-(iii) used to scan, replicate or print sensitive or confidential information: (i) If so, what type of sensitive or confidential information; and (ii) If so, what measures are put in place to ensure this information is not retained on the hard-drive of the photocopier?

AnswerView source ↗

Answered

14 August 2018

Responded by

Minister for Water; Fisheries; Forestry; Innovation and ICT; Science

Response time

9 days

Aqwest (a) Yes (i) Aqwest resets the photocopier using the inbuilt photocopier software (ii) Not applicable (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not Applicable
Busselton Water (a) No (i) Not applicable (ii) Photocopiers used by Busselton Water do not have hard-drives (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not Applicable
ChemCentre (a) Yes (i) Hard disk erased by vendor as part of the decommission process.FujiXerox, ApeosPort-IV C3375, Proprietary OS, LAN (ii) Not applicable (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not Applicable
Department of Primary Industries and Regional Development Please see response to Legislative Assembly Question on Notice 3204
Department of Water and Environmental Regulation (a) Yes (i) Vendors use in-built software to do a Mode 1 reformat of the hard drive when a printer is collected at the end of the lease. (ii) Not applicable. (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not applicable
Forest Products Commission (a) No (i) Not applicable (ii) Photocopier configuration is not enabled for storage of scan documents on the hard-drive. Scanned documents are sent to email or share network folders. (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not Applicable
Department of Jobs, Tourism, Science and Innovation Please see response to Legislative Assembly Question on Notice 3209
Office of Digital Government Please see response to Legislative Assembly Question on Notice 3209
Water Corporation (a) Yes. This is a requirement under the Water Corporation’s Managed Print Services contract with Ricoh. (i) The RICOH DataOverwriteSecurity System closes this vulnerability, destroying temporary data stored on the multifunction printer (MFP) hard drive by overwriting it with random sequences of “1’s” and “0’s.” Temporary data is actively overwritten and thereby erased each time a job is executed. Even if the hard drive is physically removed from a Ricoh MFP, the encrypted data cannot be read. (ii) Not applicable. (b) Please see response to Legislative Assembly Question on Notice 3209 (c) Not Applicable

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