This parliamentary question seeks data on the number of complaints received, resolved, pending, and unresolved by departments, agencies, and publicly owned corporations under the Minister's portfolio for the 2014-15 and 2015-16 financial years. The answer provides the requested figures.

AnsweredQoN 419Legislative Assembly
Asked
24 May 2017
Portfolio
Water; Fisheries; Forestry; Innovation and ICT; Science

QuestionView source ↗

In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) For the 2014-15 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved; and (b) For the 2015-16 financial year: (i) how many complaints were received by the department; (ii) how many complaints were successfully resolved and closed; (iii) how many complaints are pending action; and (iv) how many complaints were unable to be resolved?

AnswerView source ↗

Answered
27 June 2017
Responded by
Minister for Water; Fisheries; Forestry; Innovation and ICT; Science
Response time
8 days
(a)(i) 1368
(ii) 1361
(iii) Nil
(iv) Seven
(b)(i) 1573
(ii) 1552
(iii) Nil
(iv) 27

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