❓ Question on Notice regarding accessibility of government services for the deaf community, specifically focusing on interpreting services within the Planning and Infrastructure portfolio. The Minister's response avoids providing specific details and offers assistance on a case-by-case basis.
AnsweredQoN 1228Legislative Assembly
QuestionView source ↗
(1) Will the Minister list all general and specific services provided verbally by each department and agency within your portfolios, including services delivered by telephone, in person or by other electronic means?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
(2) Of these services, will the Minister list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Minister explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
AnswerView source ↗
Answered
10 June 2003
Responded by
Minister for Planning and Infrastructure
Response time
90 days
I would advise that information systems used in agencies are designed to address operational and statutory requirements and don't necessarily facilitate the ready provision of information being sought by the member. The Government is committed to ensuring that all members of the Western Australian community are able to access services provided by Government, including those that are hearing impaired. An example of such services is the Teletype service operated by Transperth. However, if the member has a particular issue of concern, I would be pleased to arrange for the agency to provide information on that specific issue.
The Government is committed to ensuring that all members of the Western Australian community are able to access services provided by Government, including those that are hearing impaired. An example of such services is the Teletype service operated by Transperth. However, if the member has a particular issue of concern, I would be pleased to arrange for the agency to provide information on that specific issue.
However, if the member has a particular issue of concern, I would be pleased to arrange for the agency to provide information on that specific issue.
The Government is committed to ensuring that all members of the Western Australian community are able to access services provided by Government, including those that are hearing impaired. An example of such services is the Teletype service operated by Transperth. However, if the member has a particular issue of concern, I would be pleased to arrange for the agency to provide information on that specific issue.
However, if the member has a particular issue of concern, I would be pleased to arrange for the agency to provide information on that specific issue.
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