A WA parliamentary question on notice regarding the implementation and funding of the Western Australian Languages Services Policy within the Education portfolio. The response details agency adherence, expenditure, policy availability, and situations requiring translation/interpretation services.

AnsweredQoN 6474Legislative Assembly
Asked
1 November 2011
Portfolio
Education

QuestionView source ↗

In relation to the Western Australian Languages Services Policy, launched by Premier Colin Barnett in 2008, which states that Government agencies are required to have policies for funding and delivering translating and interpreting services that take account of relevant Government policy, legal circumstances and the needs of potential and current clients, I ask:
(a) what policies in each agency in the Minister’s departments have been implemented, and when;
(b) what funding and expenditure has been incurred since 2008 on translation and interpreting services by which agencies and to whom was the funding paid;
(c) can the Minister please table all policies which have been produced and are readily available to agency staff and clients; and
(d) in each agency, can the Minister please list which situations have been identified where interpreters and translators must, should or may be used?

AnswerView source ↗

Answered
20 February 2012
Responded by
Minister for Education
Response time
111 days
It is assumed that the Member is seeking information with regard to the Departments within the Education portfolio and I am advised by the Department of Education and Department of Education Services as follows:
Department of Education
(a) The Department of Education adheres to the Western Australian Language Services Policy. All Department sites have had free access to translating and interpreting services for the past 20 years.
(b)
2007/08 - $182 936.75
2008/09 - $143 602.53
2009/10 - $255 316.37
2010/11 - $231 998.51
The funding was paid to ONCALL Language Services Pty Ltd.
(c) The policy referred to is available on line from
http://www.omi.wa.gov.au/omi_language.cfm
(d) The Department of Education recommends the use of translating and interpreting services when dealing with Culturally and Linguistically Diverse (CaLD) clients, students, parents, caregivers, guardians.
Department of Education Services
(a) The Department of Education Services is guided by and relies upon the Government's principles and minimum standards policy as outlined in the WA Language Services Policy 2008 produced by the Office of Multicultural Interests.
(b) Nil. There has been no demand
for such services. However, such services will be made available as and when required.
(c) The policy referred to is available on line from
http://www.omi.wa.gov.au/omi_language.cfm
(d) When international students who may contact the Department require these services.
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