❓ A WA parliamentary question scrutinizes the government's 'Buy Local' policy and Common Use Arrangements (CUAs), focusing on potential breaches, interstate suppliers, regional impacts, and price changes. The Treasurer defends the policy and highlights savings from procurement reforms.
AnsweredQoN 414Legislative Assembly
QuestionView source ↗
(1) Will the Treasurer provide details of the Government's Buy Local policy?
(2) Will the Treasurer advise if the Government has been adhering to this policy?
(3) Will the Treasurer explain the rationale behind the Government's policy of awarding sole source contracts under whole of Government Common Use Arrangements rather than maintaining the multi-supplier panels that were previously in place?
(4) Have these arrangements led to interstate and overseas owned companies now supplying goods and services to the Western Australian Government; and
(a) if so, will the Treasurer provide details?
(5) Will the Treasurer advise if arrangements for the purchasing of Government business cards have changed in regional areas; and
(a) if so, what is the nature of those changes?
(6) Is it true that regional Government departments previously purchased their business cards from local small businesses but are now purchasing these items from interstate suppliers; and
(a) if yes, will the Treasurer explain the reasons for this?
(7) Will the Treasurer guarantee that these new arrangements are cheaper than local supply after freight costs have been taken into consideration?
(8) Will the Minister explain why these arrangements do not breach the Government's ‘Buy Local’ policy?
(9) Since the introduction of Common Use Arrangements, have any price increases been approved; and
(a) if so, for what Common Use Arrangements have prices changed and what are the details of those changes, the company concerned, the original tendered amount, the approved price change, and the reasons for the change?
(10) Are there any current proposed changes to any Common Use Arrangements; and
(a) if so, will the Treasurer provide details and reasons for the proposed changes?
(11) I refer to the Common Use Arrangements for mobile telephones, and ask -
(a) which companies were placed on the panel;
(b) which companies were removed from the panel and why;
(c) was Telstra removed from the panel; and
(i) if so, did this have an impact on any sponsorship deals; and
(ii) if so, which ones and how much;
(d) is the Treasurer aware of complaints from any regional areas about a loss of mobile phone coverage as a result of the new Common Use Arrangements; and
(i) if so, will the Treasurer provide details; and
(e) will the Minister provide a copy of the relevant section in the tender evaluation documentation that addressed regional telephone coverage and service?
(12) I refer to the Common Use Arrangements for Government credit cards, and ask -
(a) which companies were placed on this panel; and
(b) which companies were removed from this panel and why?
(13) Will the Treasurer advise if Western Australian owned companies were included on mandatory Common Use Arrangements for the following -
(a) school furniture;
(b) envelopes;
(c) stationery; and
(d) carpet supply; and
(i) if no Western Australian owned businesses were included, then why not?
(2) Will the Treasurer advise if the Government has been adhering to this policy?
(3) Will the Treasurer explain the rationale behind the Government's policy of awarding sole source contracts under whole of Government Common Use Arrangements rather than maintaining the multi-supplier panels that were previously in place?
(4) Have these arrangements led to interstate and overseas owned companies now supplying goods and services to the Western Australian Government; and
(a) if so, will the Treasurer provide details?
(5) Will the Treasurer advise if arrangements for the purchasing of Government business cards have changed in regional areas; and
(a) if so, what is the nature of those changes?
(6) Is it true that regional Government departments previously purchased their business cards from local small businesses but are now purchasing these items from interstate suppliers; and
(a) if yes, will the Treasurer explain the reasons for this?
(7) Will the Treasurer guarantee that these new arrangements are cheaper than local supply after freight costs have been taken into consideration?
(8) Will the Minister explain why these arrangements do not breach the Government's ‘Buy Local’ policy?
(9) Since the introduction of Common Use Arrangements, have any price increases been approved; and
(a) if so, for what Common Use Arrangements have prices changed and what are the details of those changes, the company concerned, the original tendered amount, the approved price change, and the reasons for the change?
(10) Are there any current proposed changes to any Common Use Arrangements; and
(a) if so, will the Treasurer provide details and reasons for the proposed changes?
(11) I refer to the Common Use Arrangements for mobile telephones, and ask -
(a) which companies were placed on the panel;
(b) which companies were removed from the panel and why;
(c) was Telstra removed from the panel; and
(i) if so, did this have an impact on any sponsorship deals; and
(ii) if so, which ones and how much;
(d) is the Treasurer aware of complaints from any regional areas about a loss of mobile phone coverage as a result of the new Common Use Arrangements; and
(i) if so, will the Treasurer provide details; and
(e) will the Minister provide a copy of the relevant section in the tender evaluation documentation that addressed regional telephone coverage and service?
(12) I refer to the Common Use Arrangements for Government credit cards, and ask -
(a) which companies were placed on this panel; and
(b) which companies were removed from this panel and why?
(13) Will the Treasurer advise if Western Australian owned companies were included on mandatory Common Use Arrangements for the following -
(a) school furniture;
(b) envelopes;
(c) stationery; and
(d) carpet supply; and
(i) if no Western Australian owned businesses were included, then why not?
AnswerView source ↗
Answered
11 October 2005
Response time
28 days
(b) which companies were removed from the panel and why; (c) was Telstra removed from the panel; and (i) if so, did this have an impact on any sponsorship deals; and (ii) if so, which ones and how much; (d) is the Treasurer aware of complaints from any regional areas about a loss of mobile phone coverage as a result of the new Common Use Arrangements; and (i) if so, will the Treasurer provide details; and (e) will the Minister provide a copy of the relevant section in the tender evaluation documentation that addressed regional telephone coverage and service?
(c) was Telstra removed from the panel; and (i) if so, did this have an impact on any sponsorship deals; and (ii) if so, which ones and how much; (d) is the Treasurer aware of complaints from any regional areas about a loss of mobile phone coverage as a result of the new Common Use Arrangements; and (i) if so, will the Treasurer provide details; and (e) will the Minister provide a copy of the relevant section in the tender evaluation documentation that addressed regional telephone coverage and service?
(ii) if so, which ones and how much;
(b) which companies were removed from this panel and why?
(b) envelopes; (c) stationery; and (d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
(c) stationery; and (d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
(d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
Smarter buying practices are already leading to significant savings for taxpayers. The success of the State Government's reform program is demonstrated in the "Procurement Reform Benefits Realisation Report". This report can be accessed on the Department of Treasury and Finance website at http://www. dtf.wa.gov.au/cms/ref_content.asp?id=800 A declaration of Opposition support for the reform program is long overdue. (1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
A declaration of Opposition support for the reform program is long overdue. (1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
(1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
(12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
(c) was Telstra removed from the panel; and (i) if so, did this have an impact on any sponsorship deals; and (ii) if so, which ones and how much; (d) is the Treasurer aware of complaints from any regional areas about a loss of mobile phone coverage as a result of the new Common Use Arrangements; and (i) if so, will the Treasurer provide details; and (e) will the Minister provide a copy of the relevant section in the tender evaluation documentation that addressed regional telephone coverage and service?
(ii) if so, which ones and how much;
(b) which companies were removed from this panel and why?
(b) envelopes; (c) stationery; and (d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
(c) stationery; and (d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
(d) carpet supply; and (i) if no Western Australian owned businesses were included, then why not?
Smarter buying practices are already leading to significant savings for taxpayers. The success of the State Government's reform program is demonstrated in the "Procurement Reform Benefits Realisation Report". This report can be accessed on the Department of Treasury and Finance website at http://www. dtf.wa.gov.au/cms/ref_content.asp?id=800 A declaration of Opposition support for the reform program is long overdue. (1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
A declaration of Opposition support for the reform program is long overdue. (1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
(1) A copy of the Buy Local policy is available from the State Supply Commission website at www.ssc.wa.gov.au . The policy has many elements. Broadly, it aims to maximise the use of competitive suppliers with a presence in Western Australia. It also provides for a range of price preferences to be applied to support regional businesses. (2) Yes. (3) There is no Government policy to award sole source contracts under Common Use Arrangements (CUA). The number of suppliers on a CUA is determined by a value for money assessment of the bids received at tender. (4) Interstate and overseas companies have always supplied goods and services to the Western Australian Government. The Department of Treasury and Finance does not maintain records on business ownership. The Buy Local policy supports suppliers with a presence in Western Australia. Ownership is not a criterion of the Buy Local policy. (a) Not applicable. (5) In March 2005, a new CUA was established for printing services for use by Perth based agencies, but arrangements for regional based agencies should not have changed. Regional based agencies should be buying locally where it represents value for money. (a) Not applicable. (6) Refer (5) above. (a) Not applicable. (7) Refer (5) above. (8) Refer (5) above. (9) Yes. CUAs, like most other contracts that run over a period of time, generally contain a price variation clause. Usually, the clause permits an increase in price in line with the Perth Consumer Price Index (CPI) or other market indices, generally on each anniversary of the contract commencement date. (a) Common use contracting arrangements were introduced over a decade ago. With over 700 current suppliers under CUAs, it is not possible to provide the level of detail sought without considerable research. (10) There are no proposed policy changes to Common Use Arrangements. As CUAs approach expiration they are reviewed, redesigned and retendered. In addition, new CUAs are regularly being developed. A schedule of recently awarded CUAs, existing CUAs being reviewed, redesigned and retendered, and new CUAs under development is available from the Department of Treasury and Finance website at www.dtf.wa.gov.au . (a) Not applicable. (11) (a) A new CUA for mobile telecommunication services commenced on 12 January 2005. Suppliers on the CUA, by service category, are: · GSM - Optus, Vodafone; · CDMA - Optus, Telstra; · Satellite - Globalstar, Telstra; and · Fixed to Mobile - Optus, Vodafone. (b) Mobile telecommunication services were previously purchased from the basic telecommunication services (BTS) CUA. This was quite a different arrangement to the new CUA. No businesses have been removed from the CUA. AAPT and Primus offered mobile telephone services on the BTS CUA, but they did not bid for the new mobile telephone CUA. (c) Refer (b) above. (i) Not applicable. (ii) Not applicable. (d) No public authority need lose mobile telephone coverage under the new CUA, because they can choose between GSM, CDMA or satellite to cover their regional needs. CDMA provides the best coverage in the regions, but is more expensive than GSM. Optus has committed to build additional GSM mobile phone towers in the regions as part of this CUA, which is already improving regional coverage. As a result of this CUA, the community is also benefiting through increased choice and competition. (i) Not applicable. (e) The following is the relevant section of the tender document that addresses network coverage issues. EXTRACTED FROM RFT 15103 COMMON USE ARRANGEMENT FOR THE PROVISION OF MOBILE TELECOMMUNICATIONS SERVICES AND EQUIPMENT See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
See Page 67 3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
3.3.2.2 Demonstrated QUALITY OF SERVICE (weighting 25%) Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Q2. Network Performance**: (a) The Tenderer shall provide digital maps showing the geographic coverage within Western Australia of the network proposed for use with the services offered. Where any part of the network does not support one or some of the features described elsewhere in this tender response, this must be clearly displayed on the maps. - If the coverage is dependent on the use of additional equipment to that provided in the basic handset package (eg, a hands-free Vehicle Kit with external antenna) this must be clearly identified on the coverage map, and an explanation of the assumptions made in making the prediction given (i.e., antenna gains and the like). - If any of the coverage shown is dependent upon another network with whom the Respondent has a domestic roaming agreement, the areas in which the coverage is provided by other than the principal carrier shall be clearly shown. - If the service offered utilizes two separate networks (such as GSM900, GSM1800 or CDMA1900), the coverage of each network shall be shown separately. (b) Agency specific requirements may include verification of coverage in identified areas such as rail tunnels, basements, road tunnels, etc. Provide details on how you would meet Customer requirements. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (c) Include statistics provided to the Australian Communications Authority (ACA) by the Tenderer, where applicable, for the following: - Call Drop-out - Call Congestion - Network Availability - Call Failure Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (d) Tenderers shall show how they will deal with complaints regarding coverage or capacity, and where genuine coverage or capacity issues exist, how will these be addressed. Provide details of your escalation process with relevant time-scale. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
See Page 70 Q2. Planned Network Coverage (where applicable) ** Please refer to the coverage maps requested in Section 3.3.2.2. Tenderers are to describe any planned network expansion expected to be in service within 12 months of the Closing Date for acceptance of tenders. Where possible, this should be displayed graphically as an overlay to the maps of existing coverage described above. Tenderers are to provide specific information about any planned coverage for those areas of the State where existing coverage is marginal or non-existent. In particular, information is sought on towns with a population greater than approximately 200 within Western Australia which remain without terrestrial mobile network coverage and major highways connecting Western Australian towns in the north of the State: - Warmun; - Cue; - Wiluna; - Marble Bar; - The North West Coastal Highway, north of Geraldton; - The Great Northern Highway; and - Any other planned locations. Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
Note: Extend table above as required. If you did not tender for airtime services, leave blank or put NA. ** (12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
(12) (a) National Australia Bank, effective from 1 July 2004. (b) The ANZ, National Australia Bank and American Express were the suppliers under the previous CUA. The current contract was awarded to the National Australia Bank as it was judged as offering the best value for money. (13) Refer (4) above. (a)-(d) Not applicable. (i) Not applicable.
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