❓ Hon Wilson Tucker asks about performance data collection for Entrypoint Perth, a service for people experiencing homelessness. The Minister was unable to provide an answer in the time available and suggests the question be placed on notice.
AnsweredQoN 9Legislative Council
QuestionView source ↗
ENTRYPOINT PERTH — DATA COLLECTION
9. Hon WILSON TUCKER to the minister representing the
Minister for Homelessness:
(1) Does the Department of
Communities collect performance data for Entrypoint Perth?
(2) If yes to (1), can the minister
provide —
(a) the average client volume, either
by day, week or month;
(b) the current waitlist for clients
awaiting a response;
(c) the number of operators employed
to respond to client queries;
(d) the average hold time for clients
calling; and
(e) the average response time to
client queries?
(3) If no to (1), why not?
9. Hon WILSON TUCKER to the minister representing the
Minister for Homelessness:
(1) Does the Department of
Communities collect performance data for Entrypoint Perth?
(2) If yes to (1), can the minister
provide —
(a) the average client volume, either
by day, week or month;
(b) the current waitlist for clients
awaiting a response;
(c) the number of operators employed
to respond to client queries;
(d) the average hold time for clients
calling; and
(e) the average response time to
client queries?
(3) If no to (1), why not?
AnswerView source ↗
I thank the honourable member for
some notice of the question. The Minister for Homelessness has advised that an answer
is unable to be provided in the time available. Should the member wish to place
the question on notice, the minister will endeavour to provide a response.
some notice of the question. The Minister for Homelessness has advised that an answer
is unable to be provided in the time available. Should the member wish to place
the question on notice, the minister will endeavour to provide a response.
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