❓ WA Parliamentary Question on Notice regarding average police response times in Metropolitan Police Districts from January 2001 to August 2007, broken down by priority level. Includes caveats about data comparability and methodology.
AnsweredQoN 2765Legislative Assembly
QuestionView source ↗
(a) South East Metropolitan;
(b) South Metropolitan;
(c) North West Metropolitan;
(d) East Metropolitan;
(e) West Metropolitan;
(f) Central Metropolitan;
(g) Regional Coordinator; and
(h) the combined total?
(b) South Metropolitan;
(c) North West Metropolitan;
(d) East Metropolitan;
(e) West Metropolitan;
(f) Central Metropolitan;
(g) Regional Coordinator; and
(h) the combined total?
AnswerView source ↗
Answered
31 January 2008
Responded by
Minister for Police and Emergency Services
Response time
107 days
Below is the average response times achieved by each Metropolitan Police District for which data is available for the combined period January 2001 to August 2007.
Average Response Time (mins)
Jan-01 to Aug-07
Priority 1
2
Priority 2
Priority 3
Central Metropolitan
7
7
14
East Metropolitan
11
9
19
North West Metropolitan
6
9
19
South East Metropolitan
5
9
21
South Metropolitan
7
9
20
West Metropolitan
8
8
19
Metropolitan Districts
1
7
8
19
Notes
:
1. The Metropolitan Districts aggregate figure (not including Peel District) is used as the Key Performance Indicator for the WA Police.
2. Over the full period 2001 to 2007 there has been substantial change to the business rules and practices both in assigning task priorities, and in responding to tasks. Data is not directly comparable across this entire period, especially for Priority 1 tasks.
3. The 'Regional Coordinator' is not a Police District.
Prior to the implementation of the new Metropolitan Digital Radio Network and TADIS in 2007, response times were recorded by attending police officers verbally informing the Police Operations Centre (POC) Radio Operator of their arrival or departure; the time of notification to the POC is what was actually recorded. In some instances the radio channel was busy at the time of arrival or departure, and so the police would not be able to inform POC in a timely manner, as their priority was to attend to the task rather than wait to inform POC. As a result the recorded response time for a small percentage of tasks will be incorrect.
For this reason, the maximum recorded response time will not be provided as it would be misleading. It should be noted that in every instance in which the maximum response incident was examined (in which a recorded response time in excess of several days is common), the record was found to contain data entry errors.
To provide a reasonable statistical indicator of the maximum time taken for task response, the following information is provided:
Priority 1 Tasks
2
Priority 2 Tasks
Jan-01 to Aug-07
Total Tasks
Response in greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum Time
3
Total Tasks
Response in greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum Time
3
Central Metropolitan
6
1
17%
20 mins
4230
39
1%
14 mins
East Metropolitan
12
1
8%
60 mins
4620
84
2%
19 mins
North West Metropolitan
17
1
6%
17 mins
4758
83
2%
19 mins
South East Metropolitan
27
0
0%
11 mins
10187
221
2%
20 mins
South Metropolitan
24
1
4%
12 mins
7393
134
2%
18 mins
West Metropolitan
21
1
5%
13 mins
6629
86
1%
17 mins
Metropolitan Districts
1
107
5
5%
14 mins
37817
647
2%
18 mins
Priority 3 Tasks
Jan-01 to Aug-07
Total Tasks
Response in Greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum
Time
3
Central Metropolitan
81566
1895
2%
37 mins
East Metropolitan
71511
3657
5%
53 mins
North West Metropolitan
74125
3433
5%
52 mins
South East Metropolitan
143011
10036
7%
60 mins
South Metropolitan
111972
7021
6%
59 mins
West Metropolitan
100673
5866
6%
55 mins
Metropolitan
Districts
1
582858
31908
5%
54 mins
Notes
:
1. The Metropolitan Districts aggregate figure (not including Peel District) is used as the Key Performance Indicator for the WA Police.
2. Over the full period 2001 to 2007 there has been substantial change to the business rules and practices both in assigning task priorities, and in responding to tasks. Data is not directly comparable across this entire period, especially for Priority 1 tasks.
3. The '95% Maximum Time' is the time within which 95% of all tasks were responded to; in other words, 5% of all tasks were responded to in a time greater than this. Note that with low counts, such as the number of Priority 1 tasks, this figure can give anomalous results.
Notes
:
a) Priority 1 and 2 tasks cover incidents where life or property, is or may be, in a state of threat or imminent danger. Offences include armed hold-up in progress, offender incident in progress and other life threatening incidents.
b) Priority 3 tasks cover incidents requiring immediate attention but are not life threatening at that time. Priority 3 incidents may involve the welfare of a person, the possible apprehension of offenders or the preservation of evidence.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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Average Response Time (mins)
Jan-01 to Aug-07
Priority 1
2
Priority 2
Priority 3
Central Metropolitan
7
7
14
East Metropolitan
11
9
19
North West Metropolitan
6
9
19
South East Metropolitan
5
9
21
South Metropolitan
7
9
20
West Metropolitan
8
8
19
Metropolitan Districts
1
7
8
19
Notes
:
1. The Metropolitan Districts aggregate figure (not including Peel District) is used as the Key Performance Indicator for the WA Police.
2. Over the full period 2001 to 2007 there has been substantial change to the business rules and practices both in assigning task priorities, and in responding to tasks. Data is not directly comparable across this entire period, especially for Priority 1 tasks.
3. The 'Regional Coordinator' is not a Police District.
Prior to the implementation of the new Metropolitan Digital Radio Network and TADIS in 2007, response times were recorded by attending police officers verbally informing the Police Operations Centre (POC) Radio Operator of their arrival or departure; the time of notification to the POC is what was actually recorded. In some instances the radio channel was busy at the time of arrival or departure, and so the police would not be able to inform POC in a timely manner, as their priority was to attend to the task rather than wait to inform POC. As a result the recorded response time for a small percentage of tasks will be incorrect.
For this reason, the maximum recorded response time will not be provided as it would be misleading. It should be noted that in every instance in which the maximum response incident was examined (in which a recorded response time in excess of several days is common), the record was found to contain data entry errors.
To provide a reasonable statistical indicator of the maximum time taken for task response, the following information is provided:
Priority 1 Tasks
2
Priority 2 Tasks
Jan-01 to Aug-07
Total Tasks
Response in greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum Time
3
Total Tasks
Response in greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum Time
3
Central Metropolitan
6
1
17%
20 mins
4230
39
1%
14 mins
East Metropolitan
12
1
8%
60 mins
4620
84
2%
19 mins
North West Metropolitan
17
1
6%
17 mins
4758
83
2%
19 mins
South East Metropolitan
27
0
0%
11 mins
10187
221
2%
20 mins
South Metropolitan
24
1
4%
12 mins
7393
134
2%
18 mins
West Metropolitan
21
1
5%
13 mins
6629
86
1%
17 mins
Metropolitan Districts
1
107
5
5%
14 mins
37817
647
2%
18 mins
Priority 3 Tasks
Jan-01 to Aug-07
Total Tasks
Response in Greater than 3 x Target
% of Tasks greater than 3 x Target
95% Maximum
Time
3
Central Metropolitan
81566
1895
2%
37 mins
East Metropolitan
71511
3657
5%
53 mins
North West Metropolitan
74125
3433
5%
52 mins
South East Metropolitan
143011
10036
7%
60 mins
South Metropolitan
111972
7021
6%
59 mins
West Metropolitan
100673
5866
6%
55 mins
Metropolitan
Districts
1
582858
31908
5%
54 mins
Notes
:
1. The Metropolitan Districts aggregate figure (not including Peel District) is used as the Key Performance Indicator for the WA Police.
2. Over the full period 2001 to 2007 there has been substantial change to the business rules and practices both in assigning task priorities, and in responding to tasks. Data is not directly comparable across this entire period, especially for Priority 1 tasks.
3. The '95% Maximum Time' is the time within which 95% of all tasks were responded to; in other words, 5% of all tasks were responded to in a time greater than this. Note that with low counts, such as the number of Priority 1 tasks, this figure can give anomalous results.
Notes
:
a) Priority 1 and 2 tasks cover incidents where life or property, is or may be, in a state of threat or imminent danger. Offences include armed hold-up in progress, offender incident in progress and other life threatening incidents.
b) Priority 3 tasks cover incidents requiring immediate attention but are not life threatening at that time. Priority 3 incidents may involve the welfare of a person, the possible apprehension of offenders or the preservation of evidence.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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