Question regarding the number of complaints received by various WA health bodies related to mental health services. The answer declines to provide the information due to resource constraints and redirects part of the question to the Minister for Health.

AnsweredQoN 5189Legislative Council
Asked
6 March 2012
Portfolio
Mental Health

QuestionView source ↗

How many consumer and/or family/carer complaints (no duplicates) has the Mental Health Commission, the Minister for Mental Health, Health Consumers' Council and the Office of Health Review received for the years 2009-2010 and 2010-2011?

AnswerView source ↗

Answered
2 May 2012
Responded by
Minister for Mental Health
Response time
57 days
The Mental Health Commission and the Minister for Mental Health are contacted daily by consumers and/or families and carers. Compiling the information requested would require significant time and divert staff from their normal duties, which represents an unreasonable allocation of government resources.
As the Health Consumers' Council and Health and Disability Services Complaints Office (previously Office of Health Review) fall under the responsibility of the Minister for Health, the Member is advised to refer this question accordingly.
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