❓ Dr. Steve Thomas asks about accessing actual meter readings for smart meters, and whether Synergy keeps cumulative totals. The answer confirms access via MyAccount but states Synergy does not keep cumulative totals.
AnsweredQoN 1605Legislative Council
QuestionView source ↗
I refer to the smart meters being rolled out across Western Australia, and I ask: (a) how can a customer access the actual meter readings instead of simply being given their usage numbers as a part of their bill; and (b) are cumulative reading totals kept at all by Synergy?
AnswerView source ↗
Answered
12 October 2023
Responded by
Parliamentary Secretary to the Minister for Energy
Response time
8 days
a) Synergy customers with an advanced meter can access their meter reading data in 30-minute intervals via its secure online tool MyAccount. Synergy customers can access MyAccount at www.synergy.net.au/myaccount .
b) No.
b) No.
Explore WA Government Data
Search the full archive in the free dashboard, or query programmatically via API.
Explore more
Government Gazette
Appointments, regulatory notices, planning changes.
Hansard
Debates, questions, speeches and sentiment.
Tabled Papers
Reports and documents tabled in Parliament.
Committees
Committee profiles and recent reports.
Regulations
Subsidiary legislation with filters and summaries.
Bills
Proposed laws and parliamentary progress.
Acts
Current WA legislation and summaries.
Explanatory Memoranda
Bills with EMs (text/PDF) available.
Members
MP profiles, party breakdown and rankings.
Pollie Rankings
Data-driven rankings across 19 categories.
Amendment Chains
Track how schemes and regulations evolve over time.