Question on Notice regarding costs associated with cancelled/delayed WA Health appointments under the Patient Assisted Travel Scheme (PATS) in 2014/15. The Minister was unable to provide a response due to data limitations and resource constraints.

AnsweredQoN 5397Legislative Assembly
Asked
28 April 2016
Portfolio
Health

QuestionView source ↗

For the 2014/15 financial year: (a) how many successful Patient Assisted Travel Scheme (PATS) claims were for appointments either cancelled or delayed by WA Health, when the patient was either en route to the place of treatment, or already at the place of treatment; (b) with respect to (a), what percentage of the total successful PATS claims for financial year does this represent; (c) with respect to (a), what was the total cost of additional transport subsidies resulting from appointments delayed or cancelled by WA Health, when patient was either en route or at place of treatment? (for example, patient flies to Perth on Thursday morning from Broome for appointment Friday morning, appointment cancelled Thursday afternoon, requiring a repeat return trip); (d) what was the total cost of additional accommodation subsidies claimed as a result of delayed or cancelled appointments by WA Health (for example, appointment scheduled for a Friday, patient en route Thursday when finds out appointment re-scheduled to Monday, requiring additional nights accommodation to be claimed); and (e) what percentage of PATS approved claims for appointments cancelled or delayed by WA Health, when the patient was either en route or at the place of treatment were for category 1, elective surgery?

AnswerView source ↗

Answered
14 June 2016
Responded by
Minister for Health
Response time
47 days
(a-e) WA Country Health Service is not able to provide a response to these questions as the Patient Assisted Travel Scheme database, nor any other database, currently accurately captures this specific information.
Provision of the information sought would require a significant amount of manual research and time which would divert WA Health staff away from their normal duties and I am not prepared to allocate the State's resources to provide a response. If the Member has a specific inquiry I will endeavour to provide a reply.

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