❓ Mr. Cook questions the Minister for Health regarding Serco's performance at Fiona Stanley Hospital, specifically concerning service failures and associated costs. The Minister denies government responsibility for additional porter costs, stating Serco bears them.
AnsweredQoN 105Legislative Assembly
QuestionView source ↗
FIONA
STANLEY HOSPITAL — SERCO CONTRACTS
105. Mr R.H. COOK to the Minister for
Health:
Before I ask my question, on behalf
the member for Maylands I welcome the students from St Peter's Primary
School in Inglewood.
I refer to the fact that, of the 28
services Serco were initially responsible for at Fiona Stanley Hospital, health
records management and clinical coding, as well as scheduling and billing, have
now been removed from the Serco contract, with sterilisation and internal
logistics now heavily in doubt.
(1) Have any other areas been
flagged as failing or in danger of failing?
(2) What is the
extra cost to Western Australian taxpayers of the 57 porters engaged under this
latest service failure?
(3) How many more
services have to fail before the government cancels its privatisation contract?
STANLEY HOSPITAL — SERCO CONTRACTS
105. Mr R.H. COOK to the Minister for
Health:
Before I ask my question, on behalf
the member for Maylands I welcome the students from St Peter's Primary
School in Inglewood.
I refer to the fact that, of the 28
services Serco were initially responsible for at Fiona Stanley Hospital, health
records management and clinical coding, as well as scheduling and billing, have
now been removed from the Serco contract, with sterilisation and internal
logistics now heavily in doubt.
(1) Have any other areas been
flagged as failing or in danger of failing?
(2) What is the
extra cost to Western Australian taxpayers of the 57 porters engaged under this
latest service failure?
(3) How many more
services have to fail before the government cancels its privatisation contract?
AnswerView source ↗
(1)–(3) Clearly
the member is under the impression that the 57 extra porters are in some way
being paid for, employed or subsidised by government. I would like to know
where he is getting that information.
Mr R.H. Cook : That's why I'm
asking the question.
Dr
K.D. HAMES : No, the member is not asking me that question. If he were
asking me that question, he would not be asking how much it is costing us. Once
again the member is asleep at the wheel. He is like a dog sitting under the
table, snapping at every crumb that falls off. As soon as someone mentions
Fiona Stanley Hospital, he says, ''What's going wrong? What's
the government doing? What is it paying? What is it costing?''
Several members interjected.
The
SPEAKER : Members!
Dr K.D. HAMES : The
additional porters were put on by Serco at its expense as a result of the
difficulties it was having servicing all areas of the hospital with the
original agreed number of staffing. It was brought to the attention of hospital
management that there was an issue with the delivery of services by porterage
at the hospital. That was discussed with the contractor. The contractor
immediately agreed that more staff were required. It recruited them and it is
paying for them.
the member is under the impression that the 57 extra porters are in some way
being paid for, employed or subsidised by government. I would like to know
where he is getting that information.
Mr R.H. Cook : That's why I'm
asking the question.
Dr
K.D. HAMES : No, the member is not asking me that question. If he were
asking me that question, he would not be asking how much it is costing us. Once
again the member is asleep at the wheel. He is like a dog sitting under the
table, snapping at every crumb that falls off. As soon as someone mentions
Fiona Stanley Hospital, he says, ''What's going wrong? What's
the government doing? What is it paying? What is it costing?''
Several members interjected.
The
SPEAKER : Members!
Dr K.D. HAMES : The
additional porters were put on by Serco at its expense as a result of the
difficulties it was having servicing all areas of the hospital with the
original agreed number of staffing. It was brought to the attention of hospital
management that there was an issue with the delivery of services by porterage
at the hospital. That was discussed with the contractor. The contractor
immediately agreed that more staff were required. It recruited them and it is
paying for them.
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