❓ WA Parliamentary Question on Notice regarding taxi complaints lodged with the Department of Transport between 2007-08 and 2010-11, covering various categories of complaints and driver experience.
AnsweredQoN 4789Legislative Council
QuestionView source ↗
(1) How many taxi related complaints were lodged with the Department of Transport in -
(a) 2007-08;
(b) 2008-09;
(c) 2009-10; and
(d) 2010-11?
(2) In each year in (1), how many were complaints were regarding -
(a) poor English;
(b) overcharging’
(c) wrong tariff;
(d) poor geographical knowledge;
(e) use of mobile phone or other distraction whilst driving;
(f) inappropriate language;
(g) inappropriate behaviour; and
(h) sexual assault?
(3) If the Department does not record statistics on complaints according to these categories, will the Minister provide a list of the categories under which statistics are reported against and table the statistics for each of the financial years listed in (1)?
(4) For each of the complaints in (2), how many of the drivers had been driving for less than two years?
(a) 2007-08;
(b) 2008-09;
(c) 2009-10; and
(d) 2010-11?
(2) In each year in (1), how many were complaints were regarding -
(a) poor English;
(b) overcharging’
(c) wrong tariff;
(d) poor geographical knowledge;
(e) use of mobile phone or other distraction whilst driving;
(f) inappropriate language;
(g) inappropriate behaviour; and
(h) sexual assault?
(3) If the Department does not record statistics on complaints according to these categories, will the Minister provide a list of the categories under which statistics are reported against and table the statistics for each of the financial years listed in (1)?
(4) For each of the complaints in (2), how many of the drivers had been driving for less than two years?
AnswerView source ↗
Answered
1 November 2011
Responded by
Minister for Finance representing the Minister for Transport
Response time
35 days
The Department of Transport advises:
(1a - d) 375
334
333
453
460
(2a) 0
0
0
1
0
(b) 46
44
58
70
109
(c) 0
0
0
1
0
(d) 10
8
5
12
21
(e) 0
0
0
0
0
(f) 59
61
57
49
9
(g) 132
80
88
128
164
(h) This is a Police matter. The Department of Transport does not keep statistics on this.
(3) Not applicable
(4) 0, 40, 0, 14, 0, 62, 153, see (2)(h).
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
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(1a - d) 375
334
333
453
460
(2a) 0
0
0
1
0
(b) 46
44
58
70
109
(c) 0
0
0
1
0
(d) 10
8
5
12
21
(e) 0
0
0
0
0
(f) 59
61
57
49
9
(g) 132
80
88
128
164
(h) This is a Police matter. The Department of Transport does not keep statistics on this.
(3) Not applicable
(4) 0, 40, 0, 14, 0, 62, 153, see (2)(h).
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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