❓ WA Parliamentary Question on Notice regarding the social media presence, usage, and costs of agencies, departments, and government-trading enterprises within the Minister's portfolio. Reveals varying levels of social media engagement and associated costs.
AnsweredQoN 1052Legislative Assembly
Asked
14 August 2013
Member
Portfolio
Energy; Finance; Citizenship and Multicultural Interests
QuestionView source ↗
In relation to all agencies, departments and government-trading enterprises within the Minister’s portfolio of responsibilities, I ask: (a) does the agency, department or government-trading enterprise maintain a social media presence; (b) what is the social media site or sites which the organisation regularly uses; (c) when did the organization commence using the social media site or sites; (d) what is the general nature of the organisation’s use of the social media site or sites; and (e) what is the total cost, if any, of the organisation’s presence on social media sites?
AnswerView source ↗
Answered
17 September 2013
Responded by
Minister for Energy; Finance; Citizenship and Multicultural Interests
Response time
34 days
Department of Finance
(a) Yes.
(b)
https://www.yammer.com/finance.wa.gov.au/
http://www.youtube.com/user/DeptFinanceWA
https://www.facebook.com/Financegraduateprogram
https://www.facebook.com/fremantleprison
http://www.twitter.com/fremantleprison
http://www.youtube.com/fremantleprison
mobile app instagram: fremantleprison
http://www.linkedin.com/company/department-of-finance
http://www.linkedin.com/company/department-of-finance-shared-services
http://www.linkedin.com/company/building-management-and-works
http://www.linkedin.com/groups?gid=4737959
(c) Date Commenced
(d) General Nature of Use
(e) Total Cost
September 2011
Yammer - Restricted access for Finance staff internal use relating to the Leadership Program.
Nil
30
May 2012
YouTube - Used by State Revenue to display instructional videos for their online applications.
Nil
7 March 2012
Facebook - Department of Finance Graduate Program
Nil
26 July 2010
Facebook - Fremantle Prison uses Facebook as part of its marketing approach to promote activities at the Prison, provide updates, publish events and share photographs.
Twitter is directly linked to Facebook. The prison does not actively tweet, but may occasionally respond to a tweet to clarify a matter.
YouTube is used by the Fremantle Prison to as part of its marketing promotion. The site shows four highlight videos of tours.
Instagram is a mobile telephone app used to load photographs. The site is used to load photographs of Prison events and activities. It is linked to the Facebook and Twitter sites.
Nil
Nil
Nil
Nil
2011
LinkedIn - Department of Finance landing page which provides basic information about the functions of the Department.
Nil
March 2011
LinkedIn - Shared Services landing page providing basic information about Shared Services and a way for current and past employees to connect and record work history through their profiles.
Nil
Pre-2011
LinkedIn - Building Management and Works landing page which provides basic information about the functions of the business unit.
Nil
November 2012
LinkedIn - Shared Services Alumni page was established to provide an opportunity for current and past employees and consultants to maintain contact and promote networking while decommissioning is under way
Nil
Horizon Power
(a) Yes.
(b) Twitter, You Tube and Facebook.
(c) 2011.
(d) To provide updates to customers as required, particularly in relation to safety, power availability and energy efficiency.
(e) Nil.
Independent Market Operator
(a) No.
(b) - (e) Not Applicable.
Office of Multicultural Interests
(a) No
(b) - (e) Not applicable
Synergy
(a) Yes.
(b) Facebook, Twitter.
(c) 1 July 2012.
(d) Soft launch as an alternative customer service channel.
(e) $2000 per month.
Verve Energy
(a) No.
(b)-(e) Not applicable.
Western Power
(a) Yes.
(b) Twitter, Facebook, Youtube, Linkedin.
(c) Twitter: May 2009
Facebook: December 2012
Linkedin: November 2010
Youtube: 2011
(d) To inform and communicate with our customers in a timely manner, especially in relation to safety, storm warnings and emergency situations.
(e) In the 2012-2013 financial year Western Power spent $0 on placement and advertising costs to maintain a presence on social media sites.
(a) Yes.
(b)
https://www.yammer.com/finance.wa.gov.au/
http://www.youtube.com/user/DeptFinanceWA
https://www.facebook.com/Financegraduateprogram
https://www.facebook.com/fremantleprison
http://www.twitter.com/fremantleprison
http://www.youtube.com/fremantleprison
mobile app instagram: fremantleprison
http://www.linkedin.com/company/department-of-finance
http://www.linkedin.com/company/department-of-finance-shared-services
http://www.linkedin.com/company/building-management-and-works
http://www.linkedin.com/groups?gid=4737959
(c) Date Commenced
(d) General Nature of Use
(e) Total Cost
September 2011
Yammer - Restricted access for Finance staff internal use relating to the Leadership Program.
Nil
30
May 2012
YouTube - Used by State Revenue to display instructional videos for their online applications.
Nil
7 March 2012
Facebook - Department of Finance Graduate Program
Nil
26 July 2010
Facebook - Fremantle Prison uses Facebook as part of its marketing approach to promote activities at the Prison, provide updates, publish events and share photographs.
Twitter is directly linked to Facebook. The prison does not actively tweet, but may occasionally respond to a tweet to clarify a matter.
YouTube is used by the Fremantle Prison to as part of its marketing promotion. The site shows four highlight videos of tours.
Instagram is a mobile telephone app used to load photographs. The site is used to load photographs of Prison events and activities. It is linked to the Facebook and Twitter sites.
Nil
Nil
Nil
Nil
2011
LinkedIn - Department of Finance landing page which provides basic information about the functions of the Department.
Nil
March 2011
LinkedIn - Shared Services landing page providing basic information about Shared Services and a way for current and past employees to connect and record work history through their profiles.
Nil
Pre-2011
LinkedIn - Building Management and Works landing page which provides basic information about the functions of the business unit.
Nil
November 2012
LinkedIn - Shared Services Alumni page was established to provide an opportunity for current and past employees and consultants to maintain contact and promote networking while decommissioning is under way
Nil
Horizon Power
(a) Yes.
(b) Twitter, You Tube and Facebook.
(c) 2011.
(d) To provide updates to customers as required, particularly in relation to safety, power availability and energy efficiency.
(e) Nil.
Independent Market Operator
(a) No.
(b) - (e) Not Applicable.
Office of Multicultural Interests
(a) No
(b) - (e) Not applicable
Synergy
(a) Yes.
(b) Facebook, Twitter.
(c) 1 July 2012.
(d) Soft launch as an alternative customer service channel.
(e) $2000 per month.
Verve Energy
(a) No.
(b)-(e) Not applicable.
Western Power
(a) Yes.
(b) Twitter, Facebook, Youtube, Linkedin.
(c) Twitter: May 2009
Facebook: December 2012
Linkedin: November 2010
Youtube: 2011
(d) To inform and communicate with our customers in a timely manner, especially in relation to safety, storm warnings and emergency situations.
(e) In the 2012-2013 financial year Western Power spent $0 on placement and advertising costs to maintain a presence on social media sites.
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