❓ Hon Bruce Donaldson asks about delays to the Lotterywest gaming system upgrade, impacting lotto ticket sales. Hon Ljiljanna Ravlich acknowledges delays due to unforeseen complexities, promising improved customer service and retailer benefits, but cannot provide a definite start date.
AnsweredQoN 441Legislative Council
QuestionView source ↗
LOTTERYWEST — GAMING SYSTEM UPGRADE
I understand the rollout of the new lotto terminals for the Lotterywest gaming system has been further delayed. A proposed completion date of 14 May was previously advised, which has now been extended to 14 June or beyond. This uncertainty has created problems, with sales of lotto tickets of more than one week’s duration not currently possible. (1) Is any definite date for the start-up of the new terminals now known? (2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH
I understand the rollout of the new lotto terminals for the Lotterywest gaming system has been further delayed. A proposed completion date of 14 May was previously advised, which has now been extended to 14 June or beyond. This uncertainty has created problems, with sales of lotto tickets of more than one week’s duration not currently possible. (1) Is any definite date for the start-up of the new terminals now known? (2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH
AnswerView source ↗
I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(1) Is any definite date for the start-up of the new terminals now known? (2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(1) Is any definite date for the start-up of the new terminals now known? (2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(2) Why has that delay occurred? (3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(3) What are the benefits of the new system to the lotto player and to lotto terminal licensees? Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
Hon LJILJANNA RAVLICH replied: I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
I thank the honourable member for the question. (1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
(1)-(3) The date it was supposed to go live was not 12 May, it was actually 14 May, but it will not go live then. We are dealing with the introduction of a new gaming system. It was provisionally planned for 12 May, but, quite clearly, the whole thing has to be networked. It is a major logistical and technical operation. There is no doubt that, so far, the implementation of the new matrix system has gone very smoothly, but I do not think anyone foresaw the scale and complexity of some of the issues that have arisen and consequently pushed out the completion schedule. The system will effectively mean better customer service; for example, people will be able to go to the lotto terminal and wave their ticket in front of it and it will tell them whether they are a winner. That alone—never mind some of the other innovations associated with the implementation of the matrix project—will mean that operators will spend less time providing counter service to customers. When people come in to check whether they have won lotto, they will be able to walk past the counter, wave their ticket and — Hon Bruce Donaldson : Does it spit the money out? Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
Hon LJILJANNA RAVLICH : It will not be able to spit the money out. It would not spit out any money if Hon Bruce Donaldson were lucky enough to win lotto or Powerball. One Powerball and he could be out of here, but he is out of here in any event! He does not actually need Powerball! It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
It will make the system more efficient. I understand the contractors are from Greece, and they are world-renowned for their technology in this area. This is a very specialised area, and there is no doubt that there will be benefits to retailers offering the service through reduction of operating costs, benefits to their staff and, most importantly, benefits to the consumers. The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
The new go-live date was scheduled to be in the second week of June, but I understand there may need to be some flexibility with that date. This project is costing $15 million or $20 million. It is the first time that the lotto system has been upgraded in this way for decades, and it is long overdue. Basically, like many of the areas that I am dealing with, we are modernising the businesses, introducing more efficient systems and delivering benefits to consumers. That is what a good Labor government does.
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