Question regarding the new complaints handling function within the Department of Education and Training, specifically the Professional Standards and Conduct Division and its internal and external processes. The answer confirms the new structure and processes.

AnsweredQoN 1785Legislative Assembly
Asked
27 February 2007
Portfolio
Education and Training

QuestionView source ↗

The complaints handling function now rests with newly created Professional Standards and Conduct Division. This Division consists of two Directorates - the Audit and Risk Management Directorate and the Standards and Integrity Directorate. Internal processes will include departmental publications, briefings, conferences, presentations and use of the Department's intranet. External processes will include a parent brochure, information on the Department's internet site, press releases and items in school news letters.
Internal processes will include departmental publications, briefings, conferences, presentations and use of the Department's intranet. External processes will include a parent brochure, information on the Department's internet site, press releases and items in school news letters.
External processes will include a parent brochure, information on the Department's internet site, press releases and items in school news letters.

AnswerView source ↗

Answered
8 May 2007
Responded by
Minister for Education and Training
Response time
70 days
The CMU no longer exists.
The complaints handling function now rests with newly created Professional Standards and Conduct Division. This Division consists of two Directorates - the Audit and Risk Management Directorate and the Standards and Integrity Directorate.
Internal processes will include departmental publications, briefings, conferences, presentations and use of the Department's intranet.
External processes will include a parent brochure, information on the Department's internet site, press releases and items in school news letters.

Explore WA Government Data

Search the full archive in the free dashboard, or query programmatically via API.

Explore more