❓ Hon Ken Travers asked the Department of Transport about the number and nature of contacts received through their website's feedback form in the 2013-14 and 2014-15 financial years. The department provided a breakdown of contacts into complaints, compliments, feedback/suggestions, and other.
AnsweredQoN 3254Legislative Council
QuestionView source ↗
(1) How many contacts did the Department of Transport receive through the general feedback form on the department’s website in the financial years: (a) 2013-14; and (b) 2014-15? (2) How many of these in (1) were: (a) complaints; (b) compliments; (c) feedback or suggestions; and (d) other?
AnswerView source ↗
Answered
11 August 2015
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
56 days
(1)(a) 3 756.
(b) 3 693.
(2)(a) 2 060, 2 225.
(b) 265, 170.
(c) 1 409, 1 276.
(d) 22, 22.
(b) 3 693.
(2)(a) 2 060, 2 225.
(b) 265, 170.
(c) 1 409, 1 276.
(d) 22, 22.
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