❓ A WA parliamentary question addresses delays in travel and accommodation allowance payments for a Pilbara apprentice, Kurt Patterson, and seeks an apology. The Minister's response clarifies the timeline, explains the payment delay due to incorrect bank details, and outlines steps taken to address training location issues.
AnsweredQoN 1500Legislative Assembly
QuestionView source ↗
(1) Can the Minister confirm the Department of Training lost Pilbara apprentice Mr Kurt Patterson’s Travel and Accommodation Allowance (TAA) claim form, when it was lodged in July, following his June study block, where he must travel to Perth to complete theory components of his course due to a lack of available lecturers in Port Hedland?
(2) Can the Minister explain why payment has been delayed to Mr Kurt Patterson following the Department of Training receiving his TAA claim form in August?
(3) Will the Minister for Training apologise to Mr Kurt Patterson and his family for the lengthy and costly delays he has experienced in dealing with the Department of Training?
(2) Can the Minister explain why payment has been delayed to Mr Kurt Patterson following the Department of Training receiving his TAA claim form in August?
(3) Will the Minister for Training apologise to Mr Kurt Patterson and his family for the lengthy and costly delays he has experienced in dealing with the Department of Training?
AnswerView source ↗
Answered
13 October 2009
Responded by
Minister representing the Minister for Training
Response time
34 days
(1) Swan TAFE has advised that the claim was received at Swan TAFE from Mr Steele Patterson, Kurt Patterson's father, on 7 August 2009 and was processed for payment along with other Travel and Accommodation Allowance claims by the Department on 28 August 2009.
(2) Mr Kurt Patterson had inadvertently supplied incorrect bank account details on the claim form resulting in the bank rejecting the first electronic transfer request; however Mr Kurt Patterson received payment on 7 September 2009, within two working days of supplying the correct banking details.
(3) The Department has been in contact with Mr Steele Patterson to explore alternative training location options and is arranging for his son, Kurt to be transferred to Central West TAFE to continue his studies where suitable on-site student accommodation is available.
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(2) Mr Kurt Patterson had inadvertently supplied incorrect bank account details on the claim form resulting in the bank rejecting the first electronic transfer request; however Mr Kurt Patterson received payment on 7 September 2009, within two working days of supplying the correct banking details.
(3) The Department has been in contact with Mr Steele Patterson to explore alternative training location options and is arranging for his son, Kurt to be transferred to Central West TAFE to continue his studies where suitable on-site student accommodation is available.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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