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❓ Hon Steve Martin questions the Public Transport Authority (PTA) regarding alleged instructions to train drivers discouraging complaints about C-series trains. The PTA acknowledges the issues and highlights a meeting with stakeholders to address concerns.

AnsweredQoN 354Legislative Council

Asked

24 June 2025

Member

Hon Steve Martin

Portfolio

Transport

QuestionView source ↗

I refer to page 42 of the Rail, Tram and Bus Union C-series train driver survey report, which quotes Driver 70 saying, "...Management's 'don't bag the c-series' attitude is unhelpful...", and I ask: (a) has the Public Transport Authority, or any train driver line managers, ever issued any instructions to drivers that they shouldn't complain or talk negatively about the C-series trains; (b) has the Public Transport Authority, or any train driver line managers, issued advice to drivers indicating where complaints or concerns, specifically in relation to C-series trains, should be directed; and (c) in relation to (b), where were drivers told their complaints and concerns should be logged, recorded or otherwise documented?

AnswerView source ↗

Answered

13 August 2025

Responded by

Parliamentary Secretary to the Minister for Transport

Response time

4 days

(a)-(c) The Public Transport Authority (PTA) continues to work through the issues that have been raised by drivers in relation to the C-Series trains. A high-level meeting with senior PTA, Alstom and ARTBIU representatives occurred on 2 July 2025. This meeting was productive and agreed actions and timelines for addressing the concerns raised by Drivers has been agreed by all stakeholders.

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