This Question on Notice seeks data on public feedback received by the Department of Transport via their website's general feedback form for the financial years 2011-12 and 2012-13, broken down by type (complaints, compliments, feedback/suggestions, and other).

AnsweredQoN 999Legislative Council
Asked
1 April 2014
Portfolio
Transport

QuestionView source ↗

(1) How many contacts did the Department of Transport receive through the general feedback form on the department’s website in the financial years: (a) 2011-12; and (b) 2012-13? (2) How many of these in (1) were: (a) complaints; (b) compliments; (c) feedback or suggestions; and (d) other?

AnswerView source ↗

Answered
9 April 2014
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
8 days
(1)
(a) 2 092
(b) 2 833
(2)
(a) 2587
(b) 265
(c) 1656
(d) 417

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