❓ A parliamentary question regarding the telephone booking system for accommodation on Rottnest Island, including waiting times and the availability of online booking options. The response details the queuing system, average wait times, and plans for a full online booking facility.
AnsweredQoN 1176Legislative Assembly
QuestionView source ↗
(1) What is the system/process for telephone booking for accommodation at Rottnest Island?
(2) Is there a queuing system for telephone calls?
(3) If not, why not?
(4) What is the average length of waiting time for a call to the reservation system?
(5) What is the longest waiting time for ringing the reservation system?
(6) Was the length of waiting times on the 1 February 2006?
(7) Was the system busier than usual on 1 February 2006?
(8) If so, why?
(9) Is online booking available for Rottnest?
(10) If not, why not?
(2) Is there a queuing system for telephone calls?
(3) If not, why not?
(4) What is the average length of waiting time for a call to the reservation system?
(5) What is the longest waiting time for ringing the reservation system?
(6) Was the length of waiting times on the 1 February 2006?
(7) Was the system busier than usual on 1 February 2006?
(8) If so, why?
(9) Is online booking available for Rottnest?
(10) If not, why not?
AnswerView source ↗
Answered
13 June 2006
Responded by
Minister for Tourism
Response time
34 days
(2) Yes. (3) Not applicable. (4) Waiting times vary depending on several factors including the time of day, day of the week, day of the month, and whether any current promotions are running. (5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(3) Not applicable. (4) Waiting times vary depending on several factors including the time of day, day of the week, day of the month, and whether any current promotions are running. (5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(4) Waiting times vary depending on several factors including the time of day, day of the week, day of the month, and whether any current promotions are running. (5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(10) Not applicable.
(3) Not applicable. (4) Waiting times vary depending on several factors including the time of day, day of the week, day of the month, and whether any current promotions are running. (5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(4) Waiting times vary depending on several factors including the time of day, day of the week, day of the month, and whether any current promotions are running. (5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(5) The queuing system does not record the longest and shortest waiting time but reports are maintained on the average waiting time over a given period. Waiting times vary depending on several factors including time of day, day of week, day of month, and whether any current promotions are running. (6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(6) The average waiting times were 4 minutes and 51 seconds. (7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(7) Yes. (8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(8) 1 February 2006 was 'Open Day' for accommodation bookings for February 2007. (9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(9) A form of on-line booking is available for accommodation during the ballot period. A full on-line booking facility will be available in July 2007. (10) Not applicable.
(10) Not applicable.
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