A WA parliamentary question on notice addresses complaints and misconduct management within the Department of Training and Workforce Development, specifically regarding procurement processes, staff appointments, bullying, and ICT practices. The Minister's response details investigations, referrals to oversight bodies, and outcomes, including an audit by the Auditor General.

AnsweredQoN 860Legislative Council
Asked
21 October 2010
Portfolio
Training and Workforce Development

QuestionView source ↗

DEPARTMENT OF TRAINING AND WORKFORCE DEVELOPMENT — COMPLAINTS AND MISCONDUCT MANAGEMENT
I refer to complaints about and misconduct management in the Department of Training and Workforce Development and ask — (1) What were the four complaints since the establishment of the new department that were managed by the office of the director general? (2) Was there a formal inquiry by the director general into the complaints; and, if so, can the minister advise the outcome of that inquiry? (3) Was there a report on the outcome of the inquiry; and, if yes, will the minister table it? (4) If not, why not? Hon PETER COLLIER

AnswerView source ↗

I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(1) What were the four complaints since the establishment of the new department that were managed by the office of the director general? (2) Was there a formal inquiry by the director general into the complaints; and, if so, can the minister advise the outcome of that inquiry? (3) Was there a report on the outcome of the inquiry; and, if yes, will the minister table it? (4) If not, why not? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(2) Was there a formal inquiry by the director general into the complaints; and, if so, can the minister advise the outcome of that inquiry? (3) Was there a report on the outcome of the inquiry; and, if yes, will the minister table it? (4) If not, why not? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(3) Was there a report on the outcome of the inquiry; and, if yes, will the minister table it? (4) If not, why not? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(4) If not, why not? Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
Hon PETER COLLIER replied: I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
I thank the member for some notice of this question. (1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(1) Three complaints were received by the director general on matters relating to procurement processes, staff appointments, branch management and allegations of bullying. These matters were alleged to have occurred under the former Department of Education and Training. A fourth complaint was received by the director general on matters relating to procurement practices for information and communications technology. (2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(2) Yes, the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying were reported to the Corruption and Crime Commission. The department commenced its own investigation. An external consultant from the common use agreement was engaged by the director general to investigate these complaints. The inquiry resulted in suggestions for improved practice but found no evidence of non-compliance. The outcome of this investigation was reported to the Corruption and Crime Commission on 12 July 2010. The fourth complaint relating to ICT procurement practices was reported to the Corruption and Crime Commission and the Office of the Auditor General. The Auditor General conducted an audit of the procurement of ICT services at the department and found that the procurement of ICT services at the department was generally sound and provided suggestions for improved practice. (3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.
(3)–(4) I have been assured by the director general that there have been no non-compliance issues regarding the three complaints relating to procurement processes, staff appointments, branch management and allegations of bullying. As a result, I have not received a copy of the report. A report on the outcome of the audit of ICT procurement practices was tabled by the Auditor General on 13 October 2010.

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