❓ Question on Notice regarding complaints, inspections, breaches, and penalties within the funeral industry in Western Australia from 2015-2019. Reveals limited regulatory activity and few formal breaches.
AnsweredQoN 2541Legislative Council
QuestionView source ↗
I refer to question without notice 1069 about the operations of the funeral industry in Western Australia, and I ask: (a) have any complaints against operators in the funeral industry been made to the department or relevant authority; (b) if yes to (a): (i) how many complaints were received for each of the following years 2015, 2016, 2017, 2018, 2019; (ii) what were the nature of the complaints; and (iii) how many complaints were registered for each complaint type; (c) how many unannounced inspections of funeral homes and back of house facilities were undertaken in the years 2015, 2016, 2017, 2018, 2019; (d) did these unannounced inspections uncover any breaches; (e) if yes to (d), please specify: (i) the nature of the breaches; and (ii) the number of breaches registered for each breach type; (f) have any penalties been issued for the years 2015, 2016, 2017, 2018, 2019; (g) if yes to (f), will the Minister please list each penalty by year including, but not limited to, quantity of fine and/or impact on funeral directors licence; and (h) how many funeral directors were found to be in breach of their licence and/or the Metropolitan Cemeteries Board Code of Conduct for the years 2015, 2016, 2017, 2018, 2019?
AnswerView source ↗
Answered
29 October 2019
Responded by
Leader of the House representing the Minister for Local Government
Response time
8 days
(a) Yes
(b)(i)
Funeral Directors
Monumental Masons
2015
9
2016
8
1
2017
4
2018
1
1
2019
6
1
(ii-iii)
Breach of Code of Conduct
24
Public Health Issues
1
Business Practices
6
(c) None
(d) Not applicable
(e)(i-ii) Not applicable
(f) No
(g) Not applicable
(h) There have been no formal breach notices issued over this period.
(b)(i)
Funeral Directors
Monumental Masons
2015
9
2016
8
1
2017
4
2018
1
1
2019
6
1
(ii-iii)
Breach of Code of Conduct
24
Public Health Issues
1
Business Practices
6
(c) None
(d) Not applicable
(e)(i-ii) Not applicable
(f) No
(g) Not applicable
(h) There have been no formal breach notices issued over this period.
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