❓ A WA parliamentary question seeks details on accessibility of government services for the deaf community, including interpreting services. The Attorney General provides responses detailing services offered and improvements being made.
AnsweredQoN 1224Legislative Assembly
Asked
12 March 2003
Member
Portfolio
Attorney General; Minister for Justice and Legal Affairs; Electoral Affairs; Peel and the South West
QuestionView source ↗
(1) Will the Attorney General list all general and specific services provided verbally by each department and agency within your portfolios, including services delivered by telephone, in person or by other electronic means?
(2) Of these services, will the Attorney General list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Attorney General explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
(2) Of these services, will the Attorney General list the ones that can be accessed by members of the deaf community using interpreting services provided free of charge by each respective department or agency?
(3) Where interpretative services are not provided free of charge, will the Attorney General explain why?
(4) What steps are being taken in each department and agency within your portfolios to improve access to interpreting services for deaf people?
(5) In respect of each of your portfolios, is the provision of interpreting services for deaf people a State or Commonwealth responsibility and, if it is deemed to be a Commonwealth responsibility, why?
AnswerView source ↗
Answered
16 April 2003
Response time
35 days
(2) RBDM · Public counter certificate application and enquiries service. Public Trustee · All the ‘in person’ services can be accessed by members of the deaf community using interpreting services provided free of charge. Public Advocate · All. Community and Juvenile Justice Services · Supervision of adult offenders · Supervision of juvenile offenders · Victim services · If need be, a TTY telephone could be installed to enable a young person to have telephone access and an interpreter would be routinely used for key communications. Courts · All services outlined in (1) are accessible, free of charge, to members of the deaf community requiring interpreting services provided by Court Services. It should be noted that deaf people are not qualified to attend for jury service. Prisons · All services provided by Prisons Division can be accessed by members of the deaf community using interpreting services, which are provided on request free of charge. Prisons Division has 3 TTY machines and provides access to the relay service. (3) All Business Areas · Not Applicable. (4) All Business Areas · Services are provided by the RBDM, Public Trustee, Public Advocate, Community and Juvenile Justice Services and Prisons to all deaf people. · Court Services are making the following improvements in access to interpreting services for deaf people: - Magistrates Courts (including Children’s Court) : periodic meetings are held with the Telephone Interpreting Service (TIS) and the Magistrates Courts Customer Service Manager is a participant on a Committee established by the Department of the Premier and Cabinet to continue to analyse and meet needs. - Family Court of WA : the provision of interpreters is coordinated centrally by a nominated officer within the Court. - Guardianship and Administration Board : information about the need for interpreter services is canvassed in the Board’s application forms and then assessed by customer service officers. (5) All Business Areas · State Responsibility. LAW REFORM COMMISSION (1) Legal research and consultations. (2) The Law Reform Commission’s public consultations and community meetings can be accessed by members of the deaf community using interpreting services provided free of charge, if and when requested. (3) Not Applicable. (4) The Law Reform Commission’s updated Disability Services Plan, lodged in September 2001, addresses the need to include access to special facilities for the hearing impaired during public consultation meetings. (5) It is a State responsibility. DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
LAW REFORM COMMISSION (1) Legal research and consultations. (2) The Law Reform Commission’s public consultations and community meetings can be accessed by members of the deaf community using interpreting services provided free of charge, if and when requested. (3) Not Applicable. (4) The Law Reform Commission’s updated Disability Services Plan, lodged in September 2001, addresses the need to include access to special facilities for the hearing impaired during public consultation meetings. (5) It is a State responsibility. DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Legal research and consultations. (2) The Law Reform Commission’s public consultations and community meetings can be accessed by members of the deaf community using interpreting services provided free of charge, if and when requested. (3) Not Applicable. (4) The Law Reform Commission’s updated Disability Services Plan, lodged in September 2001, addresses the need to include access to special facilities for the hearing impaired during public consultation meetings. (5) It is a State responsibility. DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
LAW REFORM COMMISSION (1) Legal research and consultations. (2) The Law Reform Commission’s public consultations and community meetings can be accessed by members of the deaf community using interpreting services provided free of charge, if and when requested. (3) Not Applicable. (4) The Law Reform Commission’s updated Disability Services Plan, lodged in September 2001, addresses the need to include access to special facilities for the hearing impaired during public consultation meetings. (5) It is a State responsibility. DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Legal research and consultations. (2) The Law Reform Commission’s public consultations and community meetings can be accessed by members of the deaf community using interpreting services provided free of charge, if and when requested. (3) Not Applicable. (4) The Law Reform Commission’s updated Disability Services Plan, lodged in September 2001, addresses the need to include access to special facilities for the hearing impaired during public consultation meetings. (5) It is a State responsibility. DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
DIRECTOR OF PUBLIC PROSECUTIONS (DPP) (1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Staff of the Office of the DPP provide information relevant to persons involved in or affected by criminal prosecutions. This information may be provided by a number of means, including by telephone, in person or by e-mail or letter. (2) Upon the request of a member of the deaf community, the Office of the DPP will endeavour to arrange interpreter services for that person at no cost. (3) Not applicable. (4) No difficulties in accessing the Office of the DPP's services have been raised by members of the deaf community. On that basis the current arrangements appear to be adequate. (5) A State responsibility. ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
ELECTORAL COMMISSION (1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Electoral Information (2) Electoral Information (3) Not applicable (4) TTY phone installed (5) State responsibility EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
EQUAL OPPORTUNITY COMMISSION (1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) verbally to the public: · enquiries (via telephone, face-to-face and written, including electronic means); · conciliation of discrimination complaints; · legal assistance; and · education and training. (2) All the services listed above can be accessed free of charge by people with hearing impairment. (3) Not applicable. (4) The EOC makes available TTY telephone and interpreter services to people with hearing impairments, as required. In addition, the Commission makes arrangements to provide hearing loops and real time stenocaptioning on a steno machine, to people with hearing impairments, as required. (5) It is a State responsibility. LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
LEGAL AID WA (1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Legal Aid WA services provided verbally, including services delivered by telephone, in person and by other electronic means: Telephone : Legal Aid WA provides initial legal information, legal advice and referrals to other services via the Legal Aid Information Line, which is open between 8.30am – 4.30pm, Monday – Friday. Legal Aid has a TTY telephone through which legal information and advice can be provided. Clients may make specific appointments for more extensive legal advice. These appointments can be provided via the telephone. Clients may make appointments to receive assistance to draft letters and documents through LAWA’s “Minor Assistance Programme”. This service can be provided through the combination of telephone and facsimile or ordinary mail. In person : Those services outlined above as being available via the telephone are also available in person at Legal Aid offices in Perth and in regional areas. Legal Aid provides community legal education seminars and training workshops on various legal topics. Legal representation, where a grant of legal aid has been given, is clearly also an in person service. Other electronic means : Legal advice and “minor assistance” can also be provided via video conferencing. (2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(2) All the services outlined above can be accessed by members of the deaf community using interpreters provided free of charge by Legal Aid WA. (3) Not applicable. (4) Access appears to be adequate. (5) The provision of interpreting services for deaf people accessing Legal Aid WA is a Legal Aid Commission responsibility. Where the service provided is legal representation in an area of Commonwealth or State law, the cost of providing an interpreter is a disbursement cost met via the funds allocated for Commonwealth or State law matter OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
OFFICE OF THE INFORMATION COMMISSIONER (1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Enquiries in relation to the FOI process are received and dealt with by telephone; e-mail; the website; and in person. (2) In the event interpreting services are required, this office would liaise with the Department of Justice in order to obtain those services, as that Department handles all our corporate services. This office would pay any costs involved for those services. (3) Not applicable. (4) To date, this office has not required interpreting services. (5) See above. OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
OFFICE OF THE INSPECTOR OF CUSTODIAL SERVICES (1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) None. The Office generates products only - the Inspection and Independent Prison Visitors Scheme Reports. (2)– (5) Therefore, not applicable. PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
PEEL DEVELOPMENT COMMISSION (1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) Information, facilitation and co-ordination services. (2) All of the above. (3) Not applicable. (4) Access appears adequate. (5) It is a State responsibility. SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
SOUTH WEST DEVELOPMENT COMMISSION (1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
(1) The South West Development Commission provides the following services verbally – facilitation, consultation, coordination, information, promotion and advice. (2) All services listed in (1). (3) Not applicable. (4) Access appears adequate. (5) State Government. Provided at a cost to the South West Development Commission.
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