❓ A WA parliamentary question on notice requesting a breakdown of complaints received, resolved, pending, and unresolved by departments, agencies, and publicly owned corporations within the Minister's portfolio for the 2016-17 and 2017-18 financial years. The answer provides a detailed breakdown by agency.
AnsweredQoN 3563Legislative Assembly
Asked
14 August 2018
Member
Portfolio
Water; Fisheries; Forestry; Innovation and ICT; Science
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) During the 2016–17 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved; and (b) During the 2017-18 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved?
AnswerView source ↗
Answered
9 October 2018
Responded by
Minister for Water; Fisheries; Forestry; Innovation and ICT; Science
Response time
12 days
Aqwest
(a) (i) 89
(ii) 89
(iii) Nil
(iv) Nil
(b) (i) 87
(ii) 87
(iii) Nil.
(iii) Nil
Busselton Water
(a) (i) 20
(ii) 20
(iii) Nil
(iv) Nil
(b) (i) 36
(ii) 36
(iii) Nil
(iv) Nil.
ChemCentre
(a) (i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b) (i) 3
(ii) 3
(iii) Nil
(iv) Nil
Department of Fisheries
(a)(i) 58
(ii) 58
(iii) Nil.
(iv) Nil.
(b)(i) - (iv) Not applicable.
Department of Primary Industries and Regional Development
Please refer to Legislative Assembly question on notice 3552.
Department of Water
(a) (i) 9
(ii) 9
(iii) Nil.
(iv) Nil.
(b)(i) - (iv) Not applicable.
Department of Water and Environmental Regulation
(a) (i) Not applicable
(ii) Not applicable.
(iii) Not applicable.
(iv) Not applicable.
(b) (i) 11
(ii) 11
(iii) Nil.
(iv) Nil.
Forest Products Commission
(a) (i) 10
(ii) 10
(iii) Nil.
(iv) Nil.
(b) (i) 23
(ii) 23
(iii) Nil.
(iv) Nil.
Department of Jobs, Tourism, Science and Innovation
Please refer to Legislative Assembly question on notice 3547.
Office of the Government Chief Information Officer
(a)(i) Nil
(a)(ii-iv) Not Applicable
(b)(i) Nil
(b)(ii-iv) Not Applicable
Water Corporation
(a) (i) 1 601
(ii) 1 574
(iii) Nil.
(iv) 27.
(b) (i) 2 167
(ii) 2 157
(iii) Nil.
(iv) 10.
(a) (i) 89
(ii) 89
(iii) Nil
(iv) Nil
(b) (i) 87
(ii) 87
(iii) Nil.
(iii) Nil
Busselton Water
(a) (i) 20
(ii) 20
(iii) Nil
(iv) Nil
(b) (i) 36
(ii) 36
(iii) Nil
(iv) Nil.
ChemCentre
(a) (i) 1
(ii) 1
(iii) Nil
(iv) Nil
(b) (i) 3
(ii) 3
(iii) Nil
(iv) Nil
Department of Fisheries
(a)(i) 58
(ii) 58
(iii) Nil.
(iv) Nil.
(b)(i) - (iv) Not applicable.
Department of Primary Industries and Regional Development
Please refer to Legislative Assembly question on notice 3552.
Department of Water
(a) (i) 9
(ii) 9
(iii) Nil.
(iv) Nil.
(b)(i) - (iv) Not applicable.
Department of Water and Environmental Regulation
(a) (i) Not applicable
(ii) Not applicable.
(iii) Not applicable.
(iv) Not applicable.
(b) (i) 11
(ii) 11
(iii) Nil.
(iv) Nil.
Forest Products Commission
(a) (i) 10
(ii) 10
(iii) Nil.
(iv) Nil.
(b) (i) 23
(ii) 23
(iii) Nil.
(iv) Nil.
Department of Jobs, Tourism, Science and Innovation
Please refer to Legislative Assembly question on notice 3547.
Office of the Government Chief Information Officer
(a)(i) Nil
(a)(ii-iv) Not Applicable
(b)(i) Nil
(b)(ii-iv) Not Applicable
Water Corporation
(a) (i) 1 601
(ii) 1 574
(iii) Nil.
(iv) 27.
(b) (i) 2 167
(ii) 2 157
(iii) Nil.
(iv) 10.
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