❓ Question asks for average police attendance times for different priority call-outs over three financial years. The answer clarifies the priority system used by WA Police and states their target response time for high priority incidents in the Perth metropolitan area.
AnsweredQoN 795Legislative Council
QuestionView source ↗
POLICE — CALL-OUT
ATTENDANCE TIMES
795. Hon PETER COLLIER to the minister representing the
Minister for Police:
I
refer to the ''Western Australia Police Customer Service Charter''.
What was the average attendance time for call- outs deemed high priority,
intermediate priority and routine priority for 2016–17, 2017–18
and 2018–19?
ATTENDANCE TIMES
795. Hon PETER COLLIER to the minister representing the
Minister for Police:
I
refer to the ''Western Australia Police Customer Service Charter''.
What was the average attendance time for call- outs deemed high priority,
intermediate priority and routine priority for 2016–17, 2017–18
and 2018–19?
AnswerView source ↗
I thank the Leader of the
Opposition for some notice of the question. The following answer has been
provided to me by the Minister for Police.
Attendance times for call-outs are
not classified under the headings ''high priority'', ''intermediate
priority'' and ''routine priority''. On receiving the
call, the WA Police Force allocates a response priority to the incident
according to its level of seriousness. Priority 1 incidents pose an imminent
threat to life and require urgent attendance. Priority 2 incidents involve
situations that require immediate attendance such as a serious offence or
incident in progress. The ability of the WA Police Force to respond in a timely
and appropriate manner to such incidents directly
and indirectly contributes to community safety and security. The WA Police
Force recognises that not all incidents can be responded to within the
specified time frame but aims to respond to 80 per cent of priority 1 and 2
incidents within 12 minutes in the Perth metropolitan area.
Opposition for some notice of the question. The following answer has been
provided to me by the Minister for Police.
Attendance times for call-outs are
not classified under the headings ''high priority'', ''intermediate
priority'' and ''routine priority''. On receiving the
call, the WA Police Force allocates a response priority to the incident
according to its level of seriousness. Priority 1 incidents pose an imminent
threat to life and require urgent attendance. Priority 2 incidents involve
situations that require immediate attendance such as a serious offence or
incident in progress. The ability of the WA Police Force to respond in a timely
and appropriate manner to such incidents directly
and indirectly contributes to community safety and security. The WA Police
Force recognises that not all incidents can be responded to within the
specified time frame but aims to respond to 80 per cent of priority 1 and 2
incidents within 12 minutes in the Perth metropolitan area.
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