❓ A WA parliamentary question seeks details on the ServiceWA app's development, costs, security, and environmental impact. The response provides updates on added services, download numbers, contract values, and carbon emissions.
AnsweredQoN 670Legislative Assembly
QuestionView source ↗
(1) I refer to the Mid Year Review 2022-23 and the funding of $2.9 million for the Department of Premier and Cabinet to invest, expand and improve the ServiceWA app and ask: (a) What services will the Department of Premier and Cabinet be adding to the application; and (b) What internal processes have determined these services should be added to the application? (2) Is the Minister for Innovation and the Digital Economy still the lead Minister responsible for the development and implementation of the ServiceWA application: (a) If no, when did this change? (3) How many downloads have been reached? (4) Are there any plans to legislate any functions or responsibilities in relation to ServiceWA? (5) What is the estimated carbon footprint of ServiceWA? (6) Please detail any current licence or commission fees for development and/or ongoing costs for each of the contractors.? (7) Is the total estimated contract value still $2,754,027.52 with ongoing costs to Amazon Web Services of $20,000 per month? If no, please detail what the total estimated contract value currently is and the ongoing costs to Amazon Web Services? (8) Has the Office of Digital Government Cyber Security Team completed their investigation into the fake ServiceWA event, and will the Parliamentary Secretary please table any relevant findings?
AnswerView source ↗
Answered
14 March 2023
Responded by
Parliamentary Secretary representing the Minister for Innovation and the Digital Economy
Response time
6 days
1. a) The following services will be added to the ServiceWA App:
b) The additional services were determined through consultation with the relevant Ministers and public sector agencies.
2. Yes
a) Not applicable
3. 1,444,264 downloads as at 15 February 2023.
4. No
5. Carbon emissions reporting is provided by Amazon Web Service (AWS) and there is a three-month delay. The ServiceWA App emissions to October 2022 is 3.4MTCO2e.
6. Ongoing costs are:
7. No, $2,753,027.52 was the total estimated contract value as at February 2022. The updated estimated total contract value is $5,040,852. Both MongoDB and AWS are subscription services, with a combined monthly spend of approximately $15,375.60 (including GST).
8. No investigation was undertaken as it was not required. The Office of Digital Government Cyber Security Team reported the fraudulent activity to the WA Police Force and Australian Cyber Security Centre. The fake ServiceWA event was a fraudulent website which mimicked the ServiceWA App. The ServiceWA App was not duplicated or compromised.
b) The additional services were determined through consultation with the relevant Ministers and public sector agencies.
2. Yes
a) Not applicable
3. 1,444,264 downloads as at 15 February 2023.
4. No
5. Carbon emissions reporting is provided by Amazon Web Service (AWS) and there is a three-month delay. The ServiceWA App emissions to October 2022 is 3.4MTCO2e.
6. Ongoing costs are:
7. No, $2,753,027.52 was the total estimated contract value as at February 2022. The updated estimated total contract value is $5,040,852. Both MongoDB and AWS are subscription services, with a combined monthly spend of approximately $15,375.60 (including GST).
8. No investigation was undertaken as it was not required. The Office of Digital Government Cyber Security Team reported the fraudulent activity to the WA Police Force and Australian Cyber Security Centre. The fake ServiceWA event was a fraudulent website which mimicked the ServiceWA App. The ServiceWA App was not duplicated or compromised.
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