❓ Question on Notice regarding response times to calls for assistance from the Dampier Peninsula Multi-Function Police Facility to Beagle Bay, Ardyaloon, and Djarindjin Communities. The answer highlights issues with data collection due to unreliable mobile networks in remote areas.
AnsweredQoN 1610Legislative Assembly
QuestionView source ↗
I refer to the Dampier Peninsula Multi-Function Police Facility located at Lombadina Community and ask, for the 2013-2014 financial year to date: (a) how many calls for assistance were received by the facility from: (i) Beagle Bay Community; (ii) Ardyaloon Community; and (iii) Djarindjin Community; (b) what proportion of calls for assistance received by the facility are designated priority 1 or 2 from: (i) Beagle Bay Community; (ii) Ardyaloon Community; and (iii) Djarindjin Community; (c) for calls designated priority 1 or 2, what is the average time from when police are notified of an incident to when police arrive on site to the incident in: (i) Beagle Bay Community; (ii) Ardyaloon Community; and (iii) Djarindjin Community; and (d) for calls designated priority 3, what is the average time from when police are notified of an incident to when police arrive on site to the incident in: (i) Beagle Bay community; (ii) Ardyaloon Community; and (iii) Djarindjin Community?
AnswerView source ↗
Answered
18 February 2014
Responded by
Minister for Police
Response time
76 days
(a) Incidents recorded from:
2013-14
(i) Beagle Bay Community
29
(ii) Ardyaloon Community
68
(iii) Djarindjin & Lombadina Community
93
(b) Priority 1 or 2:
2013-14
(i) Beagle Bay Community
0
(ii) Ardyaloon Community
1
(iii) Djarindjin & Lombadina Community
2
(c) Priority 1 or 2, average response time:
2013-14
(i) Beagle Bay Community
n/a
(ii) Ardyaloon Community
No Data
(iii) Djarindjin & Lombadina Community
20:18
(d) Priority 3, average response time:
2013-14
(i) Beagle Bay Community
n/a
(ii) Ardyaloon Community
173:58 mins
(iii) Djarindjin & Lombadina Community
n/a
Note
:
Western Australia Police calculates response times for incidents on the basis of the dispatch and arrival times recorded on the Computer Aided Despatch (CAD) system. In remote locations, CAD is reliant on the mobile phone network to transfer data and, as the network can be unreliable and the service intermittent, the response times recorded in CAD may not reflect actual response times.
As a result of the above communications difficulties it is not always possible to calculate an accurate average response time for the specified communities. As such, in certain circumstances there may be no data available, and where appropriate a response of 'no data' has been provided (where there have been no incidents of a specific type the response is recorded as 'n/a').
While mobile communications will continue to be problematic due to the remoteness of the Dampier MFPF, the Kimberley District Office regularly audit the Dampier MFPF and are satisfied the response times are appropriate considering all the circumstances.
2013-14
(i) Beagle Bay Community
29
(ii) Ardyaloon Community
68
(iii) Djarindjin & Lombadina Community
93
(b) Priority 1 or 2:
2013-14
(i) Beagle Bay Community
0
(ii) Ardyaloon Community
1
(iii) Djarindjin & Lombadina Community
2
(c) Priority 1 or 2, average response time:
2013-14
(i) Beagle Bay Community
n/a
(ii) Ardyaloon Community
No Data
(iii) Djarindjin & Lombadina Community
20:18
(d) Priority 3, average response time:
2013-14
(i) Beagle Bay Community
n/a
(ii) Ardyaloon Community
173:58 mins
(iii) Djarindjin & Lombadina Community
n/a
Note
:
Western Australia Police calculates response times for incidents on the basis of the dispatch and arrival times recorded on the Computer Aided Despatch (CAD) system. In remote locations, CAD is reliant on the mobile phone network to transfer data and, as the network can be unreliable and the service intermittent, the response times recorded in CAD may not reflect actual response times.
As a result of the above communications difficulties it is not always possible to calculate an accurate average response time for the specified communities. As such, in certain circumstances there may be no data available, and where appropriate a response of 'no data' has been provided (where there have been no incidents of a specific type the response is recorded as 'n/a').
While mobile communications will continue to be problematic due to the remoteness of the Dampier MFPF, the Kimberley District Office regularly audit the Dampier MFPF and are satisfied the response times are appropriate considering all the circumstances.
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