Home›Questions on Notice›QoN 858

❓ Question regarding the PTA's contract with Optus for internet connectivity at regional sites and bus depots, specifically in light of the recent Optus outage and its potential impact on critical services. The Minister confirms the contract exists, details the redundancy measures, and states the contract is not being reviewed.

AnsweredQoN 858Legislative Assembly

Asked

14 October 2025

Member

Mr Basil Zempilas

Portfolio

Transport

QuestionView source ↗

I refer to Public Transport Authority's contract with Optus for the Provision of Internet Connections to PTA Regional Sites and Bus Depots, and I ask: (a) Is Optus currently being utilised for any products or services as part of this contract: (i) If yes: (A) what products or services; and (B) at what locations; and (b) Given the triple zero outage in September caused by Optus: (i) Is this contract being reviewed; and (ii) If not, why not?

AnswerView source ↗

Answered

18 November 2025

Responded by

Minister for Transport

Response time

9 days

(a)-(b) The PTA has two contracts with Optus for the provision of NBN internet connectivity at 53 locations.
All services are backed up by a minimum 4G Telstra service to ensure resilience and redundancy.
These contracts are not being reviewed.

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