Dr. Constable's parliamentary question seeks data on outstanding and settled complaints handled by the Education and Training Complaints Management Unit (CMU) as of February 6, 2007, including financial settlements. The response provides some figures but declines to detail the lodgement dates of outstanding complaints.

AnsweredQoN 1786Legislative Assembly
Asked
27 February 2007
Portfolio
Education and Training

QuestionView source ↗

(1) At 6 February 2007, how many complaints lodged with the Complaints Management Unit (CMU) were still outstanding?
(2) When were each of the complaints in (1) lodged with the CMU?
(3) At 6 February 2007, how many complaints lodged with the CMU had resulted in a financial settlement being paid to the subject of the complaint?
(4) At 6 February 2007, how many complaints lodged with the CMU had resulted in a financial settlement being paid to the individual who lodged the complaint?
(5) What was the total amount paid in (3)?
(6) What was the total amount paid in (4)?

AnswerView source ↗

Answered
8 May 2007
Responded by
Minister for Education and Training
Response time
70 days
(1) 172 (2) Provision of this information would direct staff away from current operational requirement. (3) Two (4) Nil (5) $93,303.50 (6) Nil
(2) Provision of this information would direct staff away from current operational requirement. (3) Two (4) Nil (5) $93,303.50 (6) Nil
(6) Nil

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