Hon Ray Halligan asks the Minister Assisting the Minister for Planning and Infrastructure for specific data from 2001-2006 regarding community satisfaction with service delivery. The Minister declines to provide the detailed information, citing resource constraints and noting that relevant surveys are already tabled in Parliament.

AnsweredQoN 3823Legislative Council
Asked
22 August 2006
Portfolio
Minister Assisting the Minister for Planning and Infrastructure

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered
19 September 2006
Responded by
Parliamentary Secretary representing the Minister Assisting the Minister for Planning and Infrastructure
Response time
28 days
(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.

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