Home›Questions on Notice›QoN 3804

❓ Hon Ray Halligan asks about specific years of attitudinal research and surveys related to service delivery satisfaction. The answer indicates that such research exists and is tabled in Parliament, but detailed information is not readily available and would require diverting staff.

AnsweredQoN 3804Legislative Council

Asked

22 August 2006

Member

Hon Ray Halligan

Portfolio

Employment Protection

QuestionView source ↗

(b) 2001-2002; (c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(c) 2002-2003; (d) 2004-2005; and (e) 2005-2006
(d) 2004-2005; and (e) 2005-2006
(e) 2005-2006

AnswerView source ↗

Answered

19 September 2006

Responded by

Minister for Local Government and Regional Development representing the Minister for Employment Protection

Response time

28 days

(1-4) Attitudinal research and surveys are undertaken to determine the level of satisfaction of service delivery. It should be noted that all Community Attitudinal Monitor surveys are tabled in Parliament. Questions and issues for community attitude monitors are negotiated between the contract manager and the contractor, but they are generally consistent to measure changes in community attitudes. The level of detailed information requested is not easily obtainable and I am not prepared to divert staff from their normal duties.

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