This parliamentary question seeks data on public housing maintenance requests and completion times in the South West region of WA during 2013-14, aiming to assess the efficiency of housing maintenance services.

AnsweredQoN 2024Legislative Council
Asked
23 October 2014
Portfolio
Housing

QuestionView source ↗

I refer to maintenance requests, and I ask: (a) in 2013-14, how many maintenance requests were received from tenants living in: (i) Bunbury; (ii) Busselton; (iii) Margaret River; and (iv) the South West; (b) how many of these maintenance requests were completed in 2013-14; and (c) what was the average and median wait time from date of maintenance request to maintenance works being completed?

AnswerView source ↗

Answered
2 December 2014
Responded by
Minister for Agriculture and Food representing the Minister for Housing
Response time
40 days
The Department of Housing advises:
(a)
The following job orders were created from maintenance requests received by tenants:
(i)
1 755
(ii)
3 052
(iii)
408
(iv)
6 458 in the Department's South West region.
(b)
The following job orders were completed that were created from maintenance requests received by tenants:
(i)
1 732
(ii)
2 986
(iii)
395
(iv)
6 374 in the Department's South West region.
(c)
(i)
average: 6.4 days; median: 1.9 days
(ii)
average: 7.1 days; median: 2.9 days
(iii)
average 8.0 days; median: 4.1 days
(iv)
average: 6.8 days; median: 2.0 days

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