❓ Mr. Johnston asks Synergy for data on the number of retail franchise customers with overdue bills, categorized by the length of the overdue period. Synergy's response indicates their system cannot provide the requested customer count data.
AnsweredQoN 4595Legislative Assembly
QuestionView source ↗
I refer to Synergy and I ask: (a) as at 30 June 2015, how many retail franchise customers have had bills unpaid for more than: (i) 30 days; (ii) 60 days; (iii) 90 days; and (iv) 120 days?
AnswerView source ↗
Answered
17 November 2015
Responded by
Minister for Energy
Response time
35 days
(a)
(i)-(iv) Synergy's current reporting system only reports the debt amount with no reference to count of customers.
(i)-(iv) Synergy's current reporting system only reports the debt amount with no reference to count of customers.
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