A parliamentary question regarding the reliability of the Smartrider system, specifically concerning equipment failures and gate malfunctions. The response denies gate malfunction issues but acknowledges gates can close prematurely due to sensor triggers.

AnsweredQoN 4662Legislative Council
Asked
20 September 2011
Portfolio
Transport

QuestionView source ↗

(1) What is the average number of Smartrider equipment failures per day?
(2) Have problems been identified with the gates not opening as commuters tag off?
(3) If yes to (2), how often does this occur?
(4) Can a gate close before a commuter can exit through them?
(5) If yes to (4), why and how often does this occur?

AnswerView source ↗

Answered
19 October 2011
Responded by
Minister for Finance representing the Minister for Transport
Response time
29 days
The
Public Transport Authority
advises:
(1) 7 failures on average per day for the 2010/2011 financial year.
(2) No
(3) Not Applicable
(4) Yes
(5) An Automatic Fare Gate (AFG) will close if a passenger takes too long to pass the sensors or if "tailgating" is detected by the AFG sensors. Records are not kept on how often this occurs.
The alternate option of manned gates being inferred by the Member would be excessively costly. It would however continue the trend of wasteful policy decision being made by the Labor Party, including their plan to paint all Taxis gold at a cost of approximately $10 million of tax payers money.
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