A WA parliamentary question inquires about the Tourism Commission's provision of multilingual resources to regional tourist bureaus. The Minister's response outlines the Commission's indirect support through funding and online resources, emphasizing the autonomy of local bureaus.

AnsweredQoN 604Legislative Assembly
Asked
5 September 2000
Member
Portfolio
Tourism

QuestionView source ↗

(2) What written information and publications in languages other than English are being provided for country and regional tourist bureaus by the Tourism Commission? (3) What action is being taken by the Tourism Commission to make country and regional tourist bureaus aware of the need to provide tourism information in languages other than English? Answered on 11 October 2000 The Minister

AnswerView source ↗

Answered
11 October 2000
Response time
36 days
1) The WATC does not directly provide assistance to country and regional tourist bureaux. I would advise the member that Tourist Bureaux, Information Centres and Visitor Centres around Western Australia are autonomous bodies who have the local knowledge to best determine the quantity and quality of information required. The WATC has increased funding to Regional Tourism Associations and regional tourist bureaux from $1.017m in 1995/96 to more than $1.4m in 1999/2000. The Regional Tourism Associations spend a considerable percentage of their marketing resources on marketing to non-English speaking tourists. 2) The "discover" section of www.westernaustralia.net is available to regional tourist bureaux and consumers around the world. This section has information on each of the regions in Western Australia in English, German, Japanese, Chinese and Italian. The WATC also produces Discover WA a 32 page brochure which is in Italian, German, French, Mandarin and English. The WATC also has brochures in Japanese produced by its office in Tokyo. 3) Not applicable.
(3) What action is being taken by the Tourism Commission to make country and regional tourist bureaus aware of the need to provide tourism information in languages other than English? Answered on 11 October 2000 The Minister Replied: 1) The WATC does not directly provide assistance to country and regional tourist bureaux. I would advise the member that Tourist Bureaux, Information Centres and Visitor Centres around Western Australia are autonomous bodies who have the local knowledge to best determine the quantity and quality of information required. The WATC has increased funding to Regional Tourism Associations and regional tourist bureaux from $1.017m in 1995/96 to more than $1.4m in 1999/2000. The Regional Tourism Associations spend a considerable percentage of their marketing resources on marketing to non-English speaking tourists. 2) The "discover" section of www.westernaustralia.net is available to regional tourist bureaux and consumers around the world. This section has information on each of the regions in Western Australia in English, German, Japanese, Chinese and Italian. The WATC also produces Discover WA a 32 page brochure which is in Italian, German, French, Mandarin and English. The WATC also has brochures in Japanese produced by its office in Tokyo. 3) Not applicable.
Answered on 11 October 2000 The Minister Replied: 1) The WATC does not directly provide assistance to country and regional tourist bureaux. I would advise the member that Tourist Bureaux, Information Centres and Visitor Centres around Western Australia are autonomous bodies who have the local knowledge to best determine the quantity and quality of information required. The WATC has increased funding to Regional Tourism Associations and regional tourist bureaux from $1.017m in 1995/96 to more than $1.4m in 1999/2000. The Regional Tourism Associations spend a considerable percentage of their marketing resources on marketing to non-English speaking tourists. 2) The "discover" section of www.westernaustralia.net is available to regional tourist bureaux and consumers around the world. This section has information on each of the regions in Western Australia in English, German, Japanese, Chinese and Italian. The WATC also produces Discover WA a 32 page brochure which is in Italian, German, French, Mandarin and English. The WATC also has brochures in Japanese produced by its office in Tokyo. 3) Not applicable.

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