❓ Ms. Baker questions the Minister for Transport regarding complaints about overcrowding on the Midland train line, seeking data on complaint numbers and the existence of a complaints register. The Minister provides data on total complaints and those related to overcrowding.
AnsweredQoN 638Legislative Assembly
QuestionView source ↗
I refer the Minister to page 20 of the transcript of evidence taken on Tuesday, 9 December 2008 for the Standing Committee on Estimates and Financial Operations and ask:
(a) can the Minister confirm that the Public Transport Authority (PTA) receive more complaints from users of the Midland line regarding overcrowding than any other metropolitan train line;
(b) does the PTA have in place a complaints register for public transport users;
(c) if yes, how many complaints were received in relation to the Midland line in each of the following years:
(i) 2006,
(ii) 2007,
(iii) 2008,
(iv) 2009;
(d) if not, why not; and
(e) how many of the complaints received related to the issue of overcrowding?
(a) can the Minister confirm that the Public Transport Authority (PTA) receive more complaints from users of the Midland line regarding overcrowding than any other metropolitan train line;
(b) does the PTA have in place a complaints register for public transport users;
(c) if yes, how many complaints were received in relation to the Midland line in each of the following years:
(i) 2006,
(ii) 2007,
(iii) 2008,
(iv) 2009;
(d) if not, why not; and
(e) how many of the complaints received related to the issue of overcrowding?
AnswerView source ↗
Answered
5 May 2009
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
35 days
(a) No.
(b) Yes.
(c)
(i) 444.
(ii) 453.
(iii) 395.
(iv) 66.
(d) Not applicable.
(e) 215.
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(b) Yes.
(c)
(i) 444.
(ii) 453.
(iii) 395.
(iv) 66.
(d) Not applicable.
(e) 215.
Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on
http://www.rtlib.com
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