This parliamentary question seeks data on SmartRider terminal faults on buses and at interchanges in 2013-14, including frequency of checks and repair times. The answer provides fault statistics, checking procedures, and average repair time.

AnsweredQoN 2613Legislative Council
Asked
18 February 2015
Portfolio
Transport

QuestionView source ↗

(1) How many SmartRider terminals on buses or at bus interchanges were reported faulty each week in 2013-14? (2) How often are SmartRider terminals on buses or at bus interchanges checked for faults? (3) When a SmartRider terminal is reported faulty, what is the average time before the terminal is repaired?

AnswerView source ↗

Answered
17 March 2015
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
27 days
(1) To put the question in perspective, there are 4 506 SmartRider devices on buses. Faults on Average per day in 2013-14 (July to June): 6.03, 6.48, 5.30, 6.06, 6.96, 5.22, 5.96, 5.46, 5.87, 5.16, 5.58, 4.60.
(2) SmartRider terminals installed on buses are checked by the bus driver at the start of each shift before the bus leaves the depot.
(3) 2 hours.

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